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Company description

RealTime eClinical Solutions is a cloud-based software platform purpose-built for the clinical research industry, serving clinical trial sites, site networks, academic medical centers (AMCs), CROs, and sponsors. For over a decade — formerly known as RealTime Software Solutions — the company has led the development of integrated eClinical technology that connects every stage of the clinical trial lifecycle, from trial award through execution and analytics. With recent acquisitions of Complion eRegulatory/eISF and Devana Solutions, RealTime has expanded its capabilities to cover study start-up, pipeline management, and business intelligence in a single unified platform.

Founded and led by former site owners and seasoned clinical research professionals, RealTime is distinguished by its deep industry expertise and its commitment to building software that is both powerful and intuitive. The platform is designed to reduce administrative burdens on staff, strengthen compliance, improve data integrity, and streamline oversight — all while delivering exceptional customer service that includes implementation support, data migration, and template building.

Site Operations Management System (SOMS)

  • An all-in-one platform connecting every part of clinical trial operations
  • Integrates CTMS, eReg/eISF, eSource, patient payments, text/SMS, eConsent, patient engagement, and analytics
  • Designed to help sites, networks, CROs, and sponsors manage both research and business operations together
  • Enables delivery of more trials, more quickly, and more safely at scale

Trial Award Solutions

  • Business development and trial pipeline management
  • Confidential Disclosure Agreements (CDAs)
  • Feasibility assessments
  • Study RFP response tools
  • Pre-selection visit management
  • Finance and accounting
  • Contract and budget management

Trial Start-Up Solutions

  • Study start-up automation
  • eISF (Investigator Site File) templates
  • eRegulatory start-up tools
  • Milestone completion tracking

Trial Execution Solutions

  • CTMS — Clinical Trial Management System rated top on Capterra
  • eSource — Electronic source data capture to improve capacity and revenue growth
  • eReg / eISF — Electronic regulatory and investigator site file management
  • Patient Payments — Streamlined participant payment processing
  • Engage! eConsent — Electronic informed consent solution
  • Engage! Patient Portal — Patient-facing engagement and communication portal
  • Text (SMS) — Integrated SMS communication tools for patient and site communication

Access and Analytics

  • Devana KPIs and Analytics — Business intelligence and key performance indicator tracking for clinical research organizations
  • Mobile app access for on-the-go management
  • ROI estimation tools to quantify savings and operational impact

Platform and Service Highlights

  • Cloud-based architecture supporting enterprise-scale clinical research operations
  • Extensive features that can be tailored individually or combined into a fully integrated system
  • Continuously evolving based on customer feedback and emerging industry needs
  • Dedicated customer success team providing guidance from implementation through ongoing use
  • Built by former research coordinators and site owners with firsthand clinical trial management experience
  • Supported by world-class software developers experienced in enterprise-grade, user-friendly solutions
  • Serves a broad range of organizations including individual sites, large site networks, AMCs, CROs, and sponsors

RealTime eClinical Solutions' vision is to reshape the global clinical research industry with innovative technology that helps advance medicine and save lives. Its mission is the complete success of its customers, achieved through continuous listening, learning, and an inspired passion for more efficient clinical research processes.

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