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RealTime-Text is an SMS communication module integrated directly into the RealTime eClinical Solutions CTMS, designed to help clinical research sites improve participant communication, boost visit show rates, and increase patient recruitment. The solution supports sites across the globe, including the US, Canada, Australia, Europe, and New Zealand, making it a versatile tool for international research operations.

By enabling direct, two-way text messaging between research staff and study participants, RealTime-Text streamlines communication workflows, reduces administrative burden, and helps maintain participant engagement throughout the entire duration of a research study.

Core Communication Features

• Send recruitment messages to your patient database using targeted searches, allowing recipients to respond and indicate their interest in participating in a study.
• Send and receive SMS messages directly with patients, with all communication tracked and logged on each patient's profile within the CTMS.
• Automate appointment reminders to capture participant confirmations and automatically notify staff, helping to reduce no-shows and improve visit attendance rates.

Advanced Recruitment Capabilities

• Automated text responses can be triggered and sent to applicants who engage through social media platforms or your website, ensuring timely follow-up with prospective participants.
• Site-specific keywords can be configured to support SMS marketing campaigns and enable participant opt-in processes.
• Fully scalable pricing means RealTime-Text can be tailored to fit your site's budget, regardless of size or volume of messaging required.

Compliance and Efficiency

• Recruitment-related text messages in the US are sent via short code to ensure FCC compliance and support mass messaging to thousands of subjects simultaneously.
• Text-based communication encourages ongoing participant engagement and supports retention throughout the full lifecycle of a research study.
• RealTime-Text helps sites reach the right people efficiently, saving valuable time and resources in the recruitment and retention process.

RealTime-Text is built as a native component of the RealTime CTMS platform, ensuring seamless integration with existing site workflows and patient records. Its scalable, compliance-focused design makes it suitable for clinical research sites of all sizes operating across multiple regions.