SOMS

RealTime SOMS (Site Operations Management System) is a bundled suite of integrated solutions developed by RealTime eClinical, designed to streamline all aspects of clinical research operations. Built for research sites and site organizations, SOMS combines several industry-leading tools into a single, unified platform that empowers teams at every stage of the research process — from participant recruitment through to financial tracking and regulatory compliance.

By consolidating core clinical trial functions under one system, SOMS eliminates the need for multiple logins, manual data syncing, and fragmented workflows. The result is a cohesive research operations environment that improves efficiency, communication, and accountability across the entire research enterprise.

Integrated Solutions Within SOMS

• CTMS (Clinical Trial Management System): The foundational solution within SOMS, simplifying participant recruitment, financial management, site management, and more through powerful tools and integrations.
• eSource: A cloud-based electronic source data capture solution designed for streamlined data collection and regulatory compliance.
• eReg / eISF: A user-friendly electronic document management system enabling secure document storage, retrieval, and team collaboration.
• Pay (SitePay): A fully integrated payment system that enables instant and secure stipend payments to participants, reducing costs and saving time.
• Text: An easy-to-use appointment reminder platform that helps reduce no-show rates and improve patient retention throughout the study lifecycle.
• Engage!: A participant engagement toolkit offering tools to recruit, remind, and connect with study participants, boosting participation and keeping research on track.
• Devana BI: A holistic business intelligence platform built specifically for research site organizations, providing pipeline management, streamlined study start-up, historical trial metrics, and a single source of truth for all clinical trial data and processes. Devana helps improve turnaround times and enhances site visibility with CROs and sponsors through powerful workflow improvements and data analytics.

Key Capabilities and Benefits

• Recruit participants faster using powerful tools and integrations within RealTime-CTMS.
• Manage studies efficiently through automated workflows and centralized data across CTMS, eSource, and eDocs.
• Track finances accurately with real-time reporting and automated billing functionalities available in RealTime-CTMS and SitePay.
• Improve communication and collaboration across the entire research enterprise with features embedded within each SOMS solution.

Why SOMS Stands Out

• One unified system with fewer logins and no operational chaos.
• Truly integrated data — no need to export, import, or manually sync information across separate systems.
• A mobile app with secure biometric features for on-the-go access.
• Expert-guided Professional Services to help teams get the most out of the platform.

SOMS is purpose-built for clinical research site organizations seeking to consolidate their technology stack, drive transparency and accountability across all functional groups, and stand out to CROs and sponsors through improved operational performance and data-driven insights.