Vastian

Vastian is a quality management software platform serving hospital and lab professionals across the United States and globally. Formerly known as MediaLab, the company has operated in the healthcare compliance space for approximately 30 years, and rebranded to Vastian to reflect an expanded mission covering both laboratories and broader hospital and health system needs. The platform is designed to help organizations demonstrate compliance with standards set by major accreditation bodies including CAP, The Joint Commission, and DNV, consolidating documentation management, audit readiness, personnel competency tracking, and related workflows into a single cloud-based system.

Vastian serves more than 8,500 facilities and sites worldwide, with over 2,000,000 users on the platform. Customers include independent lab organizations such as Quest Diagnostics, large health systems such as Mass General Brigham, all of the top 20 U.S. hospitals ranked by U.S. News & World Report, and all of the top 10 U.S. clinical labs ranked by Life Sciences Review. Notable customer references include Avera McKennan Hospital & University Health Center, Moffitt Cancer Center, and Hendrick Health.

Core Platform Capabilities

• Centralized quality management covering audit readiness, personnel documentation, policy and procedure management, and compliance tracking on a single platform.
• Automated assessment scheduling and alert reminders to support proactive compliance with quality standards.
• Real-time dashboards showing the status of competency assessments, inspection and survey checklists, and other compliance activities.
• Automatic policy and procedure updates, action items, to-do lists, quality alerts, and competency checks to guide users through next steps.
• Customizable pre-built assessments, action plans, workflows, and event logs for inspection and survey preparation.
• Access to thousands of community-built templates that can be adapted to individual facility needs.
• Customizable quality and compliance training courses tailored to facility-specific requirements.

Laboratory Solutions

• Supports laboratories in meeting CAP, CLIA, COLA, and Joint Commission compliance requirements.
• Addresses common lab deficiencies related to documentation, policy adherence, and evidence of compliance.
• Includes tools for lot-to-lot verifications, proficiency testing, and quality control management.
• Provides competency assessment scheduling and tracking to ensure staff complete required evaluations.
• Supports military labs and other complex, multi-site laboratory environments in managing compliance burdens.

Hospital and Health System Solutions

• Designed to support survey readiness for The Joint Commission and DNV accreditation requirements.
• Covers quality management needs across hospital departments, not limited to laboratory functions.
• Enables oversight and reporting of compliance evidence across large, multi-site health systems.
• Includes incident management and staff competency tracking relevant to hospital-wide quality programs.

Security and Compliance Certifications

• SOC 2 Type II certified.
• FedRAMP authorized.
• HIPAA compliant.
• WCAG 2.1 accessible.
• PCI compliant.
• FIPS 140-2 validated.
• Described as the only healthcare-focused Quality Management Software platform holding SOC 2 Type II certification, FedRAMP authorization, and HIPAA compliance simultaneously.

Company Background and History

• Founded in the early 1990s as MediaLab by a chief of pathology in response to increasingly stringent laboratory regulations.
• Grew to become a leading solution for lab quality management before expanding its scope to hospital-wide quality management in 2022.
• Rebranded from MediaLab to Vastian to reflect the broader mission; the medialab.com domain now redirects to vastian.com, with the same tools and team.
• Has focused exclusively on healthcare for approximately 30 years, with leadership describing the team as comprising healthcare professionals with direct understanding of accreditation standards.
• Leadership team includes CEO Tom Ormondroyd, Co-Founder Tim Westover, and Vice President of Product Development & Engineering Michael Davis, among others.

Vastian positions itself as a platform for healthcare organizations seeking to maintain continuous audit readiness rather than preparing reactively for inspections, with customers reporting reductions in inspection duration and improved oversight of compliance evidence across their facilities.