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Company description

AQ-Trials (Ascension Q) develops a clinical trial management system (CTMS) designed to support research sites in managing the full range of clinical trial operations. The platform is described as built by researchers for researchers, and addresses common operational challenges including manual processes, data management burdens, participant retention, regulatory compliance, budget tracking, and reporting inefficiencies.

The platform serves clinical operations managers, data managers, research nurses, and heads of research and development at clinical research sites. It is positioned as an all-in-one solution intended to increase research output, improve participant experience, and support sustainable site growth.

Core Platform Capabilities

  • Study setup and management across multiple sites with real-time progress tracking
  • Diary management for scheduling and coordinating research trial appointments
  • Participant recruitment tools and cohort management to support enrolment and retention
  • Omnichannel communications, including reminder functionality to improve appointment compliance
  • A mobile app to support participant engagement and appointment adherence
  • Clinical trial data management and analysis tools

Financial and Operational Management

  • Financial projections and budget management tools to help sites calculate study costs and monitor spend
  • Capacity and occupancy reporting to support resource planning
  • Staff intensity and utilisation tracking
  • Reporting tools and dashboards providing real-time insights across studies and sites

Quality and Governance

  • Quality management system functionality to support regulatory compliance
  • Tools aimed at improving transparency and accountability across research operations
  • Governance features designed to help sites meet strict regulatory standards

Platform Design and User Experience

  • Described by users as simple to use and easy to administer
  • Designed with a user-centric approach for clinical operations roles including managers, clinical operations staff, participant recruitment teams, and quality and governance personnel
  • Reported by customers to enable rapid team onboarding and deployment
  • Intended to reduce reliance on manual processes through workflow automation and optimised processes

Customer Feedback

  • Lisa Cheng, Head of R&D, notes the platform manages patients, studies, finances, and analytics in one place
  • Becky Taylor, Data Manager, highlights the team's flexibility and the platform's ability to support management of a greater number of studies
  • Madi Farrar, Senior Research Nurse, notes improvements in appointment compliance across studies following adoption of the reminder and mobile app features

AQ-Trials offers prospective customers the ability to request a quote, book a call with a clinical researcher, or view a platform demonstration to assess suitability for their research site.

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