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Company description

Viedoc is a software company that develops electronic clinical trial data management solutions for sponsors, contract research organisations (CROs), academic institutions, and research sites worldwide. Founded in 2003 by technologists from the CRO community, the company offers a browser-based SaaS platform designed to streamline, automate, and simplify conventional clinical research processes, with a focus on usability, regulatory compliance, security, and cost-effectiveness.

The platform is structured around modular, study-based pricing, meaning customers pay per study rather than per user and select only the modules relevant to their trial. Viedoc reports an average study build time of ten weeks, with simple studies deployable in as little as one day. The company holds a 4.6 out of 5 usability rating on Capterra and offers a two-day certified designer training programme to onboard new users.

Core Products and Modules

• EDC (Electronic Data Capture): A browser-based platform for collecting, validating, and monitoring clinical trial data in real time. Includes a low-code study designer that allows teams to build and modify studies independently, without requiring vendor intervention for protocol amendments or site expansions.
• ePRO (Electronic Patient-Reported Outcomes): Allows patients to report outcomes directly into the platform, removing manual data entry delays and providing compliant data in real time.
• Televisits: Supports remote clinical visits within the trial workflow, enabling capture of clinical observations and patient data from any location.

Key Platform Capabilities

• Low-code study designer enabling independent study builds or collaboration with Viedoc's expert team.
• Mid-study changes, including protocol amendments, additional data fields, and site expansions, can be implemented without waiting for vendor support.
• Real-time data collection and monitoring across all modules from a single platform.
• SaaS architecture designed for flexibility, scalability, reliability, and regulatory compliance.
• Intuitive interfaces and seamless workflows intended to reduce barriers for both clinical teams and study participants.

Pricing and Deployment

• Modular, study-based pricing model with no per-seat fees.
• Customers select and pay only for the modules their trial requires, such as EDC, ePRO, or Televisits.
• Pricing is described as transparent and predictable, in contrast to legacy EDC vendors that charge per user or bundle unused features.
• Deployed as a cloud-based SaaS platform accessible via browser.

Customers and Use Cases

• Serves sponsors, CROs, academic research institutions, and research sites globally.
• Documented customer outcomes include a sponsor achieving 98% visit compliance using Viedoc's ePRO software.
• A CRO selected Viedoc for its flexible, user-friendly, and cost-effective EDC capabilities.
• An academic institution used the platform to improve efficiency, consistency, and data quality across hundreds of clinical studies.
• A sponsor reported improved patient compliance and data quality in a migraine study.

Company Background and Values

• Founded in 2003 by technologists with backgrounds in the CRO sector.
• Headquartered with a global user base; the platform supports trials across a wide range of countries and regions.
• Operates an ESG programme guided by three stated values: People first, Be confident, and Do good.
• Publishes an ESG report detailing sustainability commitments and outcomes.

Viedoc positions itself as an alternative to legacy eClinical vendors by combining rapid deployment, transparent pricing, and a user-centred design approach, with the stated goal of helping clinical research teams reach study milestones faster and more cost-effectively.

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Software attributed to Viedoc

• EDCView
• ePROView
• Viedoc TelevisitsView
• eTMFView
• Viedoc RandomizationView
• Viedoc Trial Supply ManagementView
• Viedoc Medical CodingView
• Viedoc Record SharingView
• Viedoc eSignatureView
• Viedoc PMS (Japan)View

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