
ePRO
Real-time capture of patient-reported outcomes for clinical trials across 50+ languages with automated reminders and secure audit trails.
Overview
Viedoc ePRO is an electronic patient-reported outcomes module designed for clinical research teams, including sponsors and CROs, who need to capture patient-reported data directly from trial participants. Participants can access and complete study questionnaires on their own personal devices, with data syncing in real time to the EDC database. The platform supports multinational trials with coverage across 50+ languages and maintains 21 CFR Part 11 compliance.
Viedoc ePRO is used across 7,500+ global studies and is trusted by more than 500 clinical research teams. The platform reports a 99.99% uptime and a 98% visit compliance rate.
ePRO Form Design
- Build patient surveys and event-triggered diaries using a drag-and-drop designer.
- Configure field types including visual analog scales (VAS), numeric rating scales (NRS), drawing pads, free-text inputs, required fields, and conditional visibility.
- Deploy study forms across 50+ languages to support multinational trial launch readiness.
Patient Data Collection
- Patients complete questionnaires on their preferred personal device, removing the need for paper diaries or site-based data entry.
- Automated reminders are sent to participants to reduce missed assessments and keep patients on track.
- Data entered by patients is instantly synced with the EDC, eliminating manual transcription and associated errors.
- A flexible and intuitive user interface enforces data completeness and accuracy at the point of entry.
Data Monitoring and Quality
- Completion rates can be tracked in real time, allowing teams to identify participants at risk of missing events.
- Patient-reported data is accessible directly via the EDC database, removing data silos and the need for manual reconciliation.
- Personally identifiable information is automatically encrypted to maintain patient privacy.
- Secure audit trails support data integrity and reduce the need for source data verification.
How Viedoc ePRO Works
- Design ePRO forms: Build patient surveys and event-triggered diaries using the drag-and-drop designer.
- Collect patient data: Patients receive reminders and enter data on their own devices; data is instantly synced with the EDC.
- Monitor data: Access a consolidated view of all patient and clinical data, track compliance metrics, identify errors, and generate reports.
Integrations and Compatibility
- Integrates with wearables and IoT devices through Viedoc's open API.
- Patient-reported data is accessible within the broader Viedoc EDC environment, supporting unified data management.
Licensing Options
- Available as a single study model (one license) or a multiple license model (unlimited licenses).
- Both models include unlimited user access, support and maintenance, real-time data analytics, and customizable user roles.
- The multiple license model additionally includes volume-based discounts, predictable costs, tailored portfolio pricing, fixed rate cards, and flexible renewal options.
- Viedoc ePRO can be used as an add-on to Viedoc EDC or as part of an enterprise eClinical suite; pricing is based on usage with no per-seat fees.
Viedoc ePRO operates within the broader Viedoc eClinical platform, which also includes EDC, RTSM, logistics, and randomisation modules. The platform is rated 4.5 out of 5 on G2 based on 237 reviews, with users frequently citing high ePRO compliance rates, ease of form design, and responsive customer support.
