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Company description

Jeeva is a clinical trial execution software company that develops an integrated eClinical platform for emerging biopharma and MedTech sponsors and CROs. The platform combines AI agents and automation with a suite of interconnected modules designed to simplify, streamline, and standardize clinical research workflows. Jeeva serves over 30,000 users and targets organizations seeking to reduce the manual burden of clinical operations, lower costs, and shorten drug development timelines.

The company addresses several structural challenges in clinical research, including fragmented tool ecosystems requiring integration of 10 to 20 separate systems, unsustainable drug development costs exceeding $2.5 billion per approved drug, limited geographic access to trials (90% conducted in only 5% of countries), high patient dropout rates due to site visit burdens, and a lack of diversity and representation in trial populations. Jeeva positions its platform as an alternative to both expensive manual CRO engagements and complex multi-vendor IT builds, offering per-participant per-month pricing to provide cost transparency for smaller sponsors.

Core Platform Modules

• Patient recruitment tools to identify and enroll participants
• eConsent for digital informed consent collection
• Randomization module
• Centralized scheduling
• Electronic Data Capture (EDC)
• Clinical Trials Management System (CTMS)
• Patient-Reported Outcomes (eCOA), covering ePRO, ClinRO, ObsRO, PerfO, and eDiaries
• Digital patient engagement via SMS, email, audio, and video

AI Agents and Automation

• Jeeva is developing Agentic AI technology intended to reduce manual processes by 60–80% compared to current competitors
• AI agents handle routine busywork so clinical staff can focus on decisions and scientific work
• Automated patient communications include scheduled reminders via text, email, phone calls, and the patient portal for appointments and missed surveys
• Rapid protocol configuration and study start-up with validation and user acceptance testing completed in 2–4 weeks

Decentralized and Patient-Centric Capabilities

• Supports decentralized clinical trials (DCTs), allowing patients to participate from home
• Patients can upload data, complete online diaries, use wearables, and conduct video consultations with physicians remotely
• Multilingual support across more than 100 languages to engage non-English-speaking populations and improve recruitment speed and patient comprehension
• Patient-centric design aimed at reducing site visit burden and improving engagement and retention

Collaboration and Data

• Provides a unified, real-time view for all stakeholders including sponsors, CROs, sites, and patients
• Role-specific interactions for clinical trial managers, data managers, clinical research coordinators (CRCs), clinical research associates, and sponsor monitors
• Facilitates early problem detection and improved trial preparedness across the full study team

Compliance, Security, and Deployment

• Supports regulated environments including Good Clinical Practice (GCP)
• Compliant with FDA 21 CFR Part 11, HIPAA, and GDPR
• Certified under AICPA SOC 2 and ISO standards
• Published privacy policies in place
• User-friendly interfaces accessible on participants' and staff's own devices
• Usage-based, per-participant per-month pricing model aligned to trial progress

Jeeva describes its goal as reducing the clinical development timeline from approximately nine years to under six years, with a higher probability of approval success, by providing sponsors and CROs with a validated, AI-assisted platform that addresses both operational inefficiencies and broader access and equity gaps in clinical research.

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Software attributed to Jeeva

• eClinical Cloud PlatformView
• EDCView
• eCOAView
• eConsentView
• TRIALMAGNETView
• Schedule of VisitsView
• TeleVisits & VideoVisitsView
• Digital Patient Engagement PortalView

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