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Company description

RxPx is a global, AI-supported digital SaaS platform designed specifically for the privacy and regulatory requirements of the life sciences industry. The company develops digital health solutions that support specialty therapy onboarding and patient engagement, serving pharmaceutical and life sciences brands, healthcare professionals (HCPs), patients, and caregivers. RxPx was co-founded by physicians and patient advocates who identified gaps in technology-assisted patient onboarding, monitoring, and adherence support for complex specialty medicines. The platform is deployed across 127 countries and supports 12 languages.

The company's core offering is divided into two interconnected platforms — one focused on HCP workflows and one focused on the patient experience — alongside supporting services in data analytics and healthcare marketing. RxPx reports a 92% patient satisfaction rate, 13x faster time to therapy compared to traditional processes, and high adherence rates across patient support programs (PSPs).

HCP Platform

• Modular and fully configurable platform designed to support prescribing, onboarding, and management of medicines
• Optimizes HCP workflows to reduce the time required to enroll patients onto complex therapies
• Designed by HCPs for HCPs, with customizable solutions to fit different clinical settings
• Aims to reduce patient initiation time significantly — what previously took hours is reported to take minutes

Patient Platform

• Supports patients throughout their health journey via social community features, curated educational programs, and digital health tools
• Provides personalized adherence tools to address patient concerns during treatment and improve persistence and compliance
• Includes community-building features to connect patients with others who share similar experiences
• Accessible via mobile devices

AI Capabilities

• RxPx has incorporated patient-centric AI into its platform for over 10 years
• AI for Patients: personal AI health concierge, AI adherence assistant that tracks progress and appointments and provides personalized check-ins, and guided activity and content recommendations
• AI for Doctors: patient risk scoring calculated from app and external data sources to support early risk mitigation
• AI for Nurses: automation and natural language processing to assist with adverse event monitoring, detection, reporting, and patient outreach
• AI for Clinical Trials: tools to diversify patient recruitment, reduce operational overhead, and enhance physical and behavioral patient tracking

Supporting Services

• Data Insights: daily patient-level data and prescriptive analytics providing real-time actionable insights for HCPs, patients, and life sciences brands
• Agency Services: full-service healthcare marketing support including creative strategy development, best practices for patient and HCP acquisition, and specialized content to increase patient engagement and brand trust

Compliance, Recognition, and Deployment

• Designed specifically to meet the privacy and regulatory needs of the life sciences sector
• Deployed globally across 127 countries with multilingual support in 12 languages
• MEDTECH Breakthrough Award 2022 for Best Compliance Solution
• MEDTECH Breakthrough Award 2021 for Best Healthcare Big Data Solution
• Winner of PM360's Innovator Award and PM360 Trailblazer Vanguard Award Finalist
• Winner of the Top Innovator for Youth Mental Health Challenge
• Australian Business Awards New Product Innovation Winner 2021
• Excellence in Patient Support 2021 and Creativity in Communication – Consumer 2021
• Featured in MM&M's Top 40 Healthcare Transformers

Team and Background

• Founded by a group of physicians and patient advocates, with the CEO drawing on her own patient experience to shape the platform's design
• Team includes registered nurses, engineers, patient advocates, pharma executives, data specialists, and marketing agency leaders
• Leadership includes a Founder and CEO, Co-Founder and VP of Research and Development, Chief Customer Officer, Chief Product Officer, Chief Financial Officer, Chief Business Officer, and Chief Marketing Officer
• Operates across multiple regions including APAC

RxPx serves life sciences companies seeking to differentiate their therapeutic brands through digital patient support and HCP engagement tools, with a stated focus on placing patients at the center of product design and care delivery.

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Software attributed to RxPx

• Patient PlatformView
• HCP PlatformView
• Data InsightsView

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