HCP Platform

RxPx HCP Platform is a configurable, AI-supported software platform designed to streamline workflows for healthcare providers (HCPs) involved in prescribing, onboarding, and managing medicines. The platform is built with clinical input — described as designed by doctors, made for doctors — and targets the operational challenges HCPs face when managing complex therapies, patient onboarding, and multi-morbidity care across care settings.

By combining HCP and patient-facing tools, the platform supports shared decision-making, enables HCPs to share personalized analytical insights, and helps patients stay on therapies to achieve better outcomes. The platform is also linked to a Patient Platform, which together establish a connection between treatment and outcomes.

Core Capabilities

• Scalable, configurable workflows: HCPs can enroll and manage patients and their medications through a patient management dashboard and app, with workflows that can be adapted to different therapeutic contexts.
• Digital treatment initiation: Supports the digital enrollment and initiation of patients into treatment programs.
• Blood collection service: Includes functionality related to blood collection as part of patient management.
• Role delegation: Allows tasks and responsibilities to be assigned across care team members within the platform.
• Medication and lab management: HCPs can initiate labs, manage medications, and monitor patient progress from within the platform.
• Patented AI/ML automation: The platform incorporates patented artificial intelligence and machine learning to automate aspects of HCP workflows.
• Single sign-on (SSO): Reduces portal fatigue by providing a one-stop shop for complex onboarding and SSO access.
• Communication outside health system networks: Supports communication between HCPs and patients beyond the boundaries of a health system's own network.
• Resources for managing complex therapies: Provides HCPs with tools and resources relevant to complex treatment regimens.

Patient Adherence Support Features

• Personalized digital patient care: AI-driven technology delivers tailored educational content and support based on individual patient needs and treatment journey.
• Multi-channel reminders: App notifications and email reminders are used to engage patients and reinforce medication adherence, with customization based on individual preferences.
• Real-time patient data access: Provides daily patient-level data and analytics so healthcare providers can make informed decisions and intervene when necessary.
• AI-powered tools: Includes medication trackers and health reports that track patient progress and deliver personalized check-ins.
• Community engagement: The Patient Platform supports social connections and curated medical and educational programs to foster adherence.
• HCP workflow optimization: Streamlined provider workflows enable more efficient patient support and monitoring, contributing indirectly to improved adherence rates.

Data Privacy and Security

• Encryption and authentication: Technological measures including encryption and authentication are implemented to protect personal information stored on electronic systems.
• Administrative safeguards: Administrative procedures are in place to protect patient data from unauthorized access, modification, or disclosure.
• Compliance with privacy regulations: The platform adheres to applicable privacy laws, including the Privacy Act, governing the collection, management, and disclosure of personal information.
• Data de-identification: Aggregated and de-identified data is generated from service usage so that no individual can be uniquely identified or linked to information.
• Regular policy updates: Privacy policies are reviewed and updated periodically to address evolving regulations and privacy concerns.
• Ethical data management: Patient confidentiality is maintained while enabling healthcare providers to deliver customized interventions.

RxPx HCP Platform is positioned for use within patient support programs (PSPs) and complex therapy management contexts. It supports care team assembly, patient enrollment, and cross-setting communication, and integrates with the RxPx Patient Platform to enable coordinated, data-informed care between providers and patients.