Patient Platform

RxPx Patient Platform is a community-based digital health solution designed to support patients throughout their care journey. It is intended for use by therapeutic brands and healthcare providers (HCPs) seeking to improve medication adherence, patient self-management, and long-term engagement with treatment. The platform has been in development for over 15 years and is built around a combination of peer support, AI-assisted navigation, personalized content, and health tracking tools.

The platform addresses common barriers to patient engagement — including health literacy gaps, complex care coordination, and limited personalization — by delivering a centralized mobile experience that connects patients with relevant resources, community peers, and their care teams.

Patient Journey Workflow

1. Diagnosis: A healthcare provider recommends the RxPx Patient Platform upon diagnosis or prescription.
2. Joins Community: The patient is connected to a supportive community of others facing similar health challenges.
3. AI Navigation: An intelligent AI Concierge gathers information about the patient's needs and directs them to appropriate resources and support groups.
4. Personalization: The patient uses side effect trackers, medication reminders, and behavior-driven nudges tailored to their individual interactions and responses.
5. Education: The patient receives data-driven health literacy content and lifestyle recommendations suited to their stage in the care journey.
6. Connection and Engagement: The patient develops self-advocacy skills through community connection and is equipped for data-backed conversations with their HCPs.

Core Platform Features

• Medication Trackers and Reminders: Users can access and customize medication trackers and reminders to support adherence and improve outcomes.
• Matchmaking Algorithm: Patients are connected to community peers who share similar interests and are at the same stage of their health journey.
• Adverse Event Monitoring: Trained community managers review platform posts and flag or report any content that may constitute an adverse event.
• AI Agent: An AI agent greets new users via custom prompts and places them in the social group that best fits their needs.
• Self-Paced Content Program: Evidence-based, tailor-made content educates patients about their diagnosis, medication, and disease management.
• Gesture-Based Health Trackers: Health, mood, and wellness trackers support disease management and help patients monitor their progress.

Health Literacy and Content Formats

• Health education resources are available in multiple multimedia formats, including audio, webinars, articles, step-by-step programs, surveys, polls, video, and infographics.
• Content ranges from daily lifestyle tips to disease-specific education, mapped to each stage of the patient journey.
• All educational materials are described as evidence-based and designed to accommodate different learning preferences.

Personalization and Care Coordination

• Personalization is delivered through a combination of a live in-platform Community Manager and an AI companion that tailors the experience based on individual inquiries, tracked behaviors, and responses to prompts.
• The platform provides a centralized mobile experience giving patients access to tools, education, and support needed to navigate complex care plans.
• RxPx works with partners to identify gaps and barriers in the patient journey and address them within the platform.

HCP Integration and Shared Decision-Making

• The Patient Platform can be combined with RxPx's HCP Platform to enable shared decision-making between patients and their healthcare providers.
• HCPs can share personalized analytical insights to evaluate patient symptoms and assess the impact of treatment on disease progression.
• This integration is intended to support therapy persistence and improve patient outcomes.

The RxPx Patient Platform adheres to data and privacy regulations. It is designed to support therapeutic brands in driving long-term behavior change around care management routines, medication adherence, and treatment persistence, including reducing therapy switching.