Telemedicine

Signant Health's SmartSignals Telemedicine is a virtual clinical trial platform designed to make it easier for patients and clinical sites to participate in research studies. By enabling video consultations and remote assessments, the solution reduces the burden of in-person clinic visits, improves patient retention, and supports continued trial operation — including during disruptions such as the COVID-19 pandemic.

SmartSignals Telemedicine recreates the clinic experience in a virtual environment, working across any device to give sponsors and sites access to a wider, more diverse patient population. The platform supports both fully remote and hybrid study designs, and is backed by Signant's science and medicine experts to ensure appropriate study assessment administration.

Core Capabilities

• Convenient video consultations that allow sites to check in with patients without requiring clinic visits
• Remote clinician ratings, leveraging Signant's science and medicine expertise to assess the suitability of study assessment administration
• Direct clinical data capture alongside video consultations through a simple clinician interface
• Support for audio and video recordings during study visits
• Screen-sharing capabilities to review and annotate medical images in real time
• Integration with sensors and wearables for broader data collection

User Experience and Accessibility

• Single sign-on access, with the option for study-specific access pages
• Remote guest and family accounts available to support patients during visits
• Translations available in 21 languages, with localization support and bring-your-own-device (BYOD) compatibility
• Patient-friendly notifications and reminders to improve engagement and compliance
• Ad-hoc visit flexibility for patients and guests

Customization and Configuration

• Configurable visit types and recording capabilities tailored to study requirements
• Visit types can be configured to remain relevant across the entire duration of a study
• Supports fully remote or hybrid study models

Security and Compliance

• HIPAA-secure environment for safe file sharing
• IRB regulatory compliant and FDA approved

Integration with Clinical Trial Management

• Visit documentation integrates directly into Signant's Clinical Trial Management System (CTMS) as visit notes within the broader visit workflow
• Visit reports confirm that visits took place and capture notes and images to provide clinical trial data
• Supports download and upload of PDF documentation
• Virtual visits can be flagged and scheduled within the primary CTMS scheduling tool, with coordination between the CTMS and Virtual Site Monitoring

SmartSignals Telemedicine is built to support the full spectrum of virtual and hybrid clinical trial needs, offering a compliant, accessible, and highly configurable platform that integrates seamlessly with Signant's broader clinical trial management ecosystem.