Televisit

Clinical ink's Televisit is a virtual clinical trial platform designed to enable secure, high-quality remote interactions between investigators, site staff, trial participants, and their caregivers. Built as part of Clinical ink's broader eSource technology approach, Televisit addresses the growing demand for telehealth solutions in clinical research by combining ease of use, robust security, and regulatory compliance into a single integrated platform.

Televisit is suited for clinical trial sponsors, CROs, and site staff seeking to improve participant accessibility, reduce the burden of in-person visits, and maintain data integrity throughout the trial lifecycle. The solution supports both scheduled and unscheduled remote visits, helping to enhance patient retention and overall trial efficiency.

Core Platform Capabilities

• Enables virtual interactions between investigators, site staff, and trial participants via secure video conferencing and integrated digital tools
• Supports remote assessments, monitoring, and follow-up visits within clinical trial workflows
• Embedded solution that eliminates the need for participants or staff to download additional software
• Allows site staff to simultaneously input data and interact with patients during a televisit session
• Delivers reminders via device notifications to patients before appointments begin on mobile devices
• In-application pop-ups prompt both patients and site staff to join when a televisit is starting

Security and Regulatory Compliance

• Built with robust security measures to comply with healthcare privacy and security regulations, including HIPAA
• Utilises encryption, secure authentication, and confidentiality protocols to protect sensitive patient data transmitted electronically
• Adheres to the stringent standards required in clinical trial environments
• Secure communication protocols are continuously advanced as part of Clinical ink's eSource technology approach

Accessibility and Inclusivity Features

• Designed to be inclusive and accessible to a wider patient population, including those with low health literacy, hearing impairments, or visual impairments
• Provides captioning, audio descriptions, and other accessibility features to support diverse patient groups
• Integrates additional remote examination tools, such as remote monitoring devices, to overcome the limitations of virtual physical assessments
• Offers education and training resources for both patients and healthcare providers to improve televisit adoption, satisfaction, and quality of care

Patient Engagement and Experience

• Flexible scheduling options reduce the need for patient travel, making clinical trial participation more accessible
• User-friendly interface and personalised communication approach enhance patient satisfaction and promote better retention
• Supports both patients and their caregivers in connecting remotely with site staff
• Designed to be easy to use, high quality, and secure for all parties involved

Integration and Implementation

• Seamlessly integrates into existing clinical trial workflows without disrupting established processes
• Clinical ink's dedicated team collaborates with trial sponsors, CROs, and site staff to ensure smooth implementation and ongoing support
• Platform flexibility allows for customisation to meet the specific needs of individual trials
• Training is provided to site staff and patients to support successful adoption and use

Clinical ink's Televisit solution is continuously evolving to meet the demands of modern decentralised clinical trials. By combining secure telehealth technology with eSource data capture, remote monitoring device integration, and a strong focus on accessibility, Clinical ink delivers a comprehensive televisit experience that supports both operational efficiency and patient-centred care.