Hope

Hope is an AI voice agent developed by Curebase, integrated directly into the Curebase eClinical platform. It is designed for clinical trial teams who need to maintain consistent participant engagement without placing additional burden on study coordinators. Hope handles routine participant communication tasks — such as scheduling, reminders, and general support — so that coordinators can focus on higher-value trial activities.

Hope operates as a core component of Curebase's broader AI-native platform, which also includes ePRO, eConsent, recruitment, EDC, engagement, eCOA vigilance, and site software tools. The agent is described as purpose-built for clinical research, with machine learning capabilities that improve over time.

Core Capabilities

• Proactive outreach: Hope initiates contact with participants at appropriate times to reduce no-shows and missed study visits.
• Scheduling support: Handles appointment scheduling and rescheduling through natural conversation.
• Timely reminders: Sends personalized reminders related to visits, medications, and study activities.
• Empathetic communication: Conducts supportive, human-like interactions intended to keep participants engaged throughout the trial.
• Multilingual support: Communicates with participants in their preferred language.

Platform Integration

• Hope is fully integrated with the Curebase platform and has access to context on each individual participant's journey.
• The agent operates within the same environment as Curebase's other clinical trial tools, allowing for coordinated data flow and participant management across the platform.
• The integration is intended to allow personalized participant attention at scale without requiring manual coordinator involvement for routine communications.

Intended Workflow Impact

• Reduces the administrative load on study coordinators by automating participant-facing communication tasks.
• Allows trial teams to redirect effort toward activities that directly advance trial progress.
• Provides consistent, timely outreach to every participant regardless of team capacity.

Hope is part of Curebase's AI-native eClinical platform, which positions AI as a foundational layer across all platform modules rather than an add-on feature. The platform is available for interactive demonstration without requiring a sign-up, with separate trial experiences available for site users and participants.