Monitor

Monitor, by Service Insight, is a comprehensive real-time monitoring solution designed to give laboratory teams complete visibility into their lab environment. It is built for life science and research facilities that need to safeguard temperature-sensitive inventory, protect biological samples, track asset utilization, and maintain compliance with industry standards — all from a single, unified platform.

From cold storage and CO₂ incubators to ambient environmental conditions and asset utilization, Monitor combines hardware sensors with intelligent alerting and data visualization tools to keep lab operations running smoothly and proactively prevent costly disruptions.

Cold Storage Monitoring

• Provides real-time oversight of temperature-sensitive storage environments, tracking temperature, humidity, and door status
• Delivers instant alerts for temperature excursions and automates data logging for easy reporting
• Supports monitoring of liquid nitrogen tanks, ULT and -80°C freezers, -20°C freezers, 4°C refrigerators, and cold rooms
• Helps maintain compliant storage conditions and prevent costly losses
• Protects the integrity of pharmaceuticals, biological samples, and other perishable goods

CO₂ Incubator Monitoring

• Continuously tracks CO₂ levels, temperature, humidity, pressure, and door status to protect samples from harmful environmental fluctuations
• Features an independent probe separate from the incubator itself, providing an additional layer of assurance
• Installs in seconds without cables, minimizing setup disruption
• Ideal for cell cultures and other sensitive biological samples requiring reproducible conditions
• Enables remote task management to maximize productivity and minimize downtime

Ambient Environment Monitoring

• Continuously tracks temperature, humidity, CO₂, and pressure throughout the lab environment
• Monitors light levels, motion, and detects leaks
• Senses volatile organic compounds (VOCs) and particulate counts
• Provides a heat-map overlay on a digital twin of the lab space for intuitive spatial awareness
• Helps facilities remain within ideal parameters for sensitive experiments and maintain compliance with industry standards

Asset Utilization Monitoring

• Takes a multi-faceted approach to tracking and optimizing the operational performance of lab assets
• Deploys bench and room occupancy sensors, cold storage and incubator door sensors, and power/current monitors for variable-use assets
• Connects directly into Service Insight for seamless integration with existing management systems
• Provides detailed utilization reporting and alerts for unusual activity
• Delivers a complete view of when, where, and how assets are used to improve resource allocation and support data-driven decisions

Real-Time Dashboard

• Offers a comprehensive overview of asset performance with detailed data visualization
• Features customizable widgets to tailor the display to specific operational needs
• Provides instant alerts for asset conditions including temperature fluctuations, unauthorized access, and irregular power usage
• Enables early warning and critical threshold notifications to prevent issues from escalating
• Supports quick, informed decision-making to optimize asset conditions and respond proactively to potential problems

Configurable Alarms and Notifications

• Sends alerts via email and/or SMS with out-of-the-box rules ready to use immediately
• Supports fully customizable and configurable alerting rules tailored to specific asset conditions
• Establishes cascading notifications based on urgency, with escalation logic if contacts do not acknowledge alerts
• Defines clear roles and responsibilities to communicate critical issues promptly
• Reduces the need for managers to be the primary responder in all situations, increasing confidence and preventing downtime
• Protects valuable assets by ensuring the right people are notified at the right time

Monitor is part of the Service Insight platform and is accessible via a free trial or guided demo. It is designed for rapid deployment in modern lab environments, offering broad coverage across cold storage, incubation, ambient conditions, and asset management with seamless integration into existing lab operations workflows.