OneSource Digital Platform

The OneSource Digital Platform by PerkinElmer is a unified lab operations solution designed to give scientific teams full visibility into their instruments, vendors, and workflows. Built for labs of all sizes — from large pharmaceutical organisations to single-site R&D teams — it replaces fragmented spreadsheets, emails, and guesswork with real-time data, actionable insights, and centralised control over every aspect of lab equipment and operations.

By eliminating the unknowns around instrument utilisation, service coordination, and compliance documentation, OneSource helps scientists spend less time on administrative tasks and more time on discovery. The platform operates on the principle of one platform, one view, and one solution — consolidating inventory, service management, scheduling, and analytics into a single intuitive interface.

Core Platform Capabilities

• RFID-based inventory and live location tracking — instruments are RFID-tagged and tracked in real time, providing a fully visible digital record of every asset across every department
• Centralised inventory management — eliminates redundant purchases and supports smarter capital planning by surfacing accurate, up-to-date equipment data across the organisation
• Usage analytics via Asset Genius™ — provides detailed utilisation data to help labs understand how instruments are being used and identify opportunities to optimise resources
• Service request submission and tracking — scan an instrument tag, submit a service ticket, and track its progress without chasing vendors
• Full service history and upcoming events — all service records and scheduled maintenance events are stored and accessible in one place
• Instrument reservation and scheduling — enables teams to book and manage instrument time, reducing bottlenecks and improving throughput
• Global performance benchmarking — compare lab performance against broader benchmarks to identify areas for improvement
• Coverage recommendations — the platform surfaces recommendations to help labs optimise their service and maintenance coverage
• Push notifications for maintenance and preventive maintenance (PM) — automated alerts keep teams informed of upcoming or required maintenance activities
• Vendor-agnostic support — the platform coordinates across multiple service vendors regardless of instrument brand or supplier
• Role-based access and multilingual support — ensures the right people have access to the right data, with support for global teams across multiple languages

Compliance and Audit Readiness

• Built-in audit trails provide a complete, traceable record of instrument activity and servicing
• Validated servicing workflows ensure that compliance requirements are met consistently
• Required instrument data is always readily accessible, reducing the time spent on documentation and freeing teams to focus on innovation

OneSource Mobile App

• Access full lab operations data from a mobile device, whether at the bench or off-site
• Scan instrument tags directly from the app to submit service requests instantly
• Use voice or image input to describe instrument issues for faster, more accurate reporting
• View complete service histories and upcoming maintenance events on the go
• Set favourite instruments and receive push notifications for relevant maintenance alerts

Who OneSource Is Built For

• Large pharmaceutical and biotech organisations managing complex, multi-site lab environments
• Single-site R&D teams seeking centralised visibility and control without enterprise complexity
• Lab managers and operations teams looking to reduce instrument downtime, eliminate duplicate purchases, and improve planning accuracy
• Scientists who need reliable instrument availability and streamlined service processes to accelerate their work

OneSource is a vendor-agnostic platform, meaning it works across instrument brands and service providers, making it suitable for diverse lab environments. With role-based access controls, multilingual support, and a companion mobile app, it is designed to support global teams and distributed operations from a single, connected digital platform.