LIMS

CrelioHealth LIMS (Laboratory Information Management System) is a comprehensive, highly rated lab management platform designed for clinical and diagnostic testing laboratories. With a 92% average satisfaction score worldwide, it streamlines every critical aspect of lab operations — from front-desk patient registration and sample collection through to report generation, approval, delivery, and financial management — all within a single, unified system.

CrelioHealth LIMS is built for laboratories of all sizes seeking to reduce turnaround time (TAT), eliminate manual errors, automate routine workflows, and gain real-time visibility into both operational and financial performance. It serves B2B partners, patients, and healthcare providers, and is trusted by labs across the USA, UK, India, South Africa, and beyond.

Patient Booking and Front-Desk Operations

• Centralised management of all patient bookings and front-desk processes from registration to sample collection
• Configurable forms for patients and orders to suit individual lab requirements
• Automated communication with patients via Email, SMS, and WhatsApp
• Multiple configurable rate lists to support diverse business sources and B2B partners
• Seamless integration with online payment systems for a convenient booking experience

Sample Collection and Accessioning

• Standardised sample collection guided by vacutainer selection based on test and sample type
• Configurable collection instructions for staff, including prompts for critical tests
• Sample barcoding for rapid identification, segregation, outsourcing, and archiving
• Quality checks at the point of accessioning to accept or reject samples based on defined criteria
• Scan-to-receive functionality allowing samples to be received at any desired location
• Automated sample archival to reduce manual effort

Sample Processing and Workflow Automation

• Batch processing capabilities to handle high volumes efficiently
• Real-time sample process tracking throughout the testing workflow
• Turnaround time (TAT) management tools to monitor and optimise delivery speed
• Complete process automation to reduce redundant tasks and operational costs
• Rule-based auto-validation of lab reports, considering result values, quality control, and result variance
• Instrument interfacing to connect lab equipment directly to the LIMS, improving analytical TAT and reducing result-entry errors
• Rule-based automatic outsourcing of test samples across multiple locations, with flexible transfer definitions either automatically or in batches

Lab Reporting Capabilities

• Automated reporting via instrument and system interfaces
• Multiple configurable test report templates to suit different test types
• Bulk entry of report values using Excel for high-throughput environments
• Speech-to-text report entry for faster data capture
• Conditional automated approvals and multi-level approval processes
• Secure report authentication by signing physicians via the LIMS or a dedicated Doctor's App
• Mobile-friendly approval allowing reports to be reviewed and approved on the go

Report Delivery

• Automated report delivery to patients and healthcare providers as soon as reports are available
• Read-status tracking for delivered reports to confirm receipt
• Bulk report printing and downloading for efficient distribution
• Auto-dispatch of completed lab reports to reduce delays and improve overall TAT

Laboratory Finance Management

• Integrated online payment collection with automatic invoice generation for patients and B2B partners
• Capture of offline payments at the point of order booking
• Configurable workflows based on payment status
• Easy integration with popular RCM vendors and claims clearing houses, supporting HL7, SFTP, and other integration types
• Automatic claim generation with results captured directly on the portal
• Centralised management of B2B rate lists and seasonal pricing across multiple locations and departments
• Conditional automated discounting with OTP-verified discount approvals for controlled financial governance
• MIS reports available in multiple formats (MIS, Excel, PDF) for consolidated business summaries across locations
• Daily collections management and end-of-day accounting balance tracking
• Real-time financial dashboards with performance, comparative, operational, and financial analytics

Administration, Audit, and Quality Control

• Comprehensive audit logs that record every action — including changes to patient information, reports, orders, configurations, and payments — ensuring full auditability and accountability
• Role-based access control to assign appropriate permissions to staff, reducing the risk of unauthorised changes
• Controlled management of discounts, cancellations, and modifications to reports and patient data
• Tools to track performance, maintain quality standards, streamline audits, and improve accuracy across the lab

CrelioHealth LIMS supports integrations with lab instruments, EMR systems, online payment platforms, and RCM/claims vendors, making it a future-ready solution for laboratories seeking scalable automation. The platform is used by high-volume diagnostic labs, urgent care centres, pathology practices, and clinical laboratories across multiple geographies, and is backed by 24/7 technical support and dedicated customer service.