Home Collection Software (Phlebo App)

CrelioHealth's Home Collection Software, powered by the dedicated Phlebo App, is a comprehensive mobile phlebotomy platform designed to streamline the end-to-end home sample collection process for patients, phlebotomists, and lab administrators. By combining faster bookings, real-time location tracking, seamless payments, and intelligent task management, the solution simplifies lab-at-home workflows for both standalone local labs and large multi-center laboratory networks.

The platform is built to serve all stakeholders in the home collection journey — giving patients greater convenience and transparency, equipping phlebotomists with a powerful mobile tool, and providing lab admins with a centralized dashboard to coordinate and optimize operations efficiently.

Patient-Facing Features

• Online Slot Booking: Patients can book home collection appointment slots online with visibility into available time slots, working hours, center contact details, and other relevant information.
• Status Alerts and Notifications: Automated notifications are sent to patients upon booking confirmation, payment, and other key steps in the booking journey, along with a live tracking link and phlebotomist contact details.
• Real-Time Phlebotomist Tracking: Patients can track the live location of their assigned phlebotomist during the home visit for a transparent and reassuring experience.
• Feedback Management: Patients can submit feedback after their home visit, enabling labs to continuously improve service delivery and the overall lab-at-home experience.

Lab Admin and Management Capabilities

• Single Dashboard for All Bookings: A dedicated dashboard gives lab administrators complete control over home collection orders, enabling them to assign phlebotomists based on availability and manage all bookings from one place.
• Area and Time Assignment: Admins can assess home visit request capacity and assign phlebotomists with specific area and time specifications to ensure better workload distribution.
• Lead Management: Home collection appointments can be booked by entering patient details, and phlebotomists have the ability to add tests on-site during the collection process.
• Tracking Phlebotomists and Planning: Real-time status, location, and availability data allow admins to efficiently plan and allocate phlebotomists for upcoming orders within the mobile phlebotomist booking system.

Phlebotomist App Features

• Smart Phlebo Assignment: Phlebotomists receive a structured list of tasks scheduled according to their availability and geographic region.
• Order Updates: The app supports easy editing and corrections to order registration details, ensuring accuracy throughout the collection process.
• Home Collection Payments: Phlebotomists can receive payments and generate bills directly from the Phlebo App.
• Exact Location and Navigation: Built-in maps and navigation provide phlebotomists with precise directions to their current order location, supported by live tracking capabilities.
• Relative Booking: Phlebotomists or patients can book and manage lab tests at home for relatives at any time, hassle-free.
• Home Sample Collection: Sample details can be entered and acknowledged directly within the dedicated mobile phlebotomy software.

Scalability for Different Lab Sizes

• Standalone Local Labs: Benefit from core home collection booking experience and home visit incentive calculation features tailored to smaller operations.
• Multi-Center Labs: Access advanced capabilities including phlebotomist assignment by area and time, phlebo tracking, the full Phlebo App, and centralized coordination through a single dashboard.

CrelioHealth's Home Collection Software integrates seamlessly into broader lab management workflows, complementing the platform's B2B lab management, multi-center lab management, and patient experience solutions. The system is designed to improve lab business outcomes by making phlebotomy at home more efficient and transparent for every party involved.