TrialHub

TrialHub is a clinical trial planning platform that provides real-time data on feasibility, patient pathways, standard of care (SoC) landscapes, and site performance. The platform is designed to help pharmaceutical companies, contract research organizations (CROs), and biotech firms design more patient-centric protocols, reduce avoidable amendments, and accelerate recruitment. Customers include top-10 CROs and top-5 pharma companies, with named users at organizations such as Syneos Health, Bionical Emas, Avance Clinical, Boehringer Ingelheim, and AICROS.

TrialHub positions its core value around preventing the 45% of protocol amendments identified as avoidable by a Tufts CSDD study, and around compressing the time required for feasibility and market research tasks that previously took days or months into hours or minutes. Reported outcomes include 50% faster feasibility assessments, 20 times fewer hours spent on standard of care research, 3 times faster patient recruitment, and $1.6 million saved on major amendments in a single quarter.

Key Modules and Capabilities

• Market Analysis: Provides an at-a-glance standard of care landscape on a country-by-country basis, with reimbursed drugs linked to indications using data sourced directly from local reimbursement authorities. Dynamic, country-specific patient pathways are powered by real-world data (RWD). Tasks such as establishing reimbursement status for a drug across multiple countries, previously requiring two days of research, are reported to take under an hour.
• Standard of Care (SoC) Module: Enables continuous monitoring of the evolving SoC landscape to identify shifts that could affect recruitment timelines. Users have described it as significantly simplifying their research workflows.
• Feasibility Assessments: Allows users to check historical trial performance and recruitment rates by indication, identify patterns in under- and overperforming trials, and monitor competing trials or SoC changes that could influence recruitment speed.
• Protocol Design Support: Helps teams design protocols that reflect patients' real-world journeys and unmet needs, and identify where eligible patients are located geographically.
• Patient Pathway Analysis: Translates large datasets into patient-centric insights; in a case study with Boehringer Ingelheim, analysis time was reduced from three to six months down to several hours.

Solutions by Customer Segment

• Pharma: Focused on avoiding costly protocol amendments, predicting and preventing recruitment challenges before they arise, and developing protocols grounded in real-world evidence.
• CRO: Supports faster proposal creation (reported at 50% faster), helps design trial strategies that build sponsor confidence, and monitors the SoC landscape to anticipate and prevent recruitment delays.
• Biotech: Assists in validating products, selecting appropriate study strategies, and monitoring the clinical landscape to mitigate trial risks.

Support and Service Model

• TrialHub provides access to a team of medical experts, analysts, and data scientists alongside the self-service platform.
• An "Ask the Analyst" service is available, where staff assist users and can refine platform parameters in response to specific search needs.
• Customer support is frequently cited by users as a differentiating feature, with multiple CRO customers describing the support team as proactive and responsive.

TrialHub serves organizations across the clinical trial planning spectrum, from large pharma and top-tier CROs to emerging biotech companies, offering a combination of data-driven tools and human expert support to improve the speed, accuracy, and patient-centricity of trial design and feasibility work.