Florence Healthcare

Florence Healthcare is a clinical trial operations platform designed to digitize, automate, and connect the workflows of research sites, sponsors, and CROs. By eliminating paper-based processes and operational silos, Florence enables always-on, remote collaboration across every stage of a clinical trial — from study startup through close-out. The platform serves over 65,000 study sites, supports more than 600 sponsors, and operates across 90+ countries, making it one of the most widely adopted solutions in global clinical research.

Florence's core mission is to unleash the next era of clinical trials intelligence by powering shared workflows and AI-augmented automation. The platform helps organizations expedite study startup, reduce compliance risk, maintain inspection-readiness at any time, and save significant costs through digitization and remote monitoring capabilities.

Research Site Solutions

• Florence eBinders™: Digitizes, automates, and integrates investigator site files, participant binders, and logs, while enabling remote monitoring access for sponsors and CROs.
• Florence eConsent: Provides secure, fully digital informed consent workflows that support both in-person and remote consenting, reducing risk and accelerating participant enrollment.
• Florence eNcounter™: Centralizes, automates, and optimizes the participant journey to transform the enrollment process from end to end.
• Florence StudyOrganizer™: A free, easy-to-use tool that gives busy research site teams a single place to access study bookmarks, passwords, and contacts.

Sponsor and CRO Solutions

• Florence SiteLink®: Enables sponsors and CROs to effortlessly distribute, monitor, and exchange study documents with every site, regardless of location or internal workflow.
• Florence ParticipantLink™: Maintains a StudyReady™ database of study candidates that can be matched to future studies and routed directly to sites.
• Florence eTMF: The only eTMF built specifically for ease of use and direct connectivity to study sites, enabling seamless eISF document exchange and automated eTMF syncing.

Key Capabilities for Research Sites

• Intelligent Study Workflows: Digitizes every document and automates workflows to centralize data, accelerate operations, and increase team capacity.
• Automated Compliance: Maintains compliant audit trails, enforces role-based access control, and streamlines electronic signatures.
• Sponsor Connectivity: Enables remote monitoring and document collaboration to improve communication and accelerate trial timelines.
• Patient Consenting: Leverages intuitive eConsent tools for quick in-person or remote consenting to reduce risk and speed up enrollment.

Key Capabilities for Sponsors and CROs

• Standardized Site Operations: Unifies document management and exchange across all sites, regardless of their individual internal workflows.
• Study Start-up and Close-Out: Accelerates studies through seamless document distribution, management, and automated eTMF syncing.
• Remote Monitoring: Boosts CRA efficiency and capacity by enabling remote access to site documents and source data.
• Site Enablement: Provides sites with Florence's top-rated eBinders document automation solution to streamline workflows and mitigate risks on a global scale.

Compliance and Global Reach

• Florence maintains a dedicated Compliance Hub to support global regulatory requirements across clinical research.
• The platform is trusted by research organizations in more than 90 countries, supporting inspection-readiness and audit compliance at all times.
• Florence is the number-one rated platform for research sites, recognized for its ease of use and reliability across diverse research environments.
• Notable customers include large health systems such as HCA Healthcare, which deployed eRegulatory workflows across 54 sites in 21 states.

Florence Healthcare is headquartered in Atlanta, Georgia, with additional offices in Belgrade, Serbia. The company continues to expand its platform capabilities, including the launch of Flo University for user education and ongoing investment in AI-augmented automation to support the evolving needs of the clinical research industry.