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Company description

PSC Software develops the ACE eQMS (Electronic Quality Management System), a document management and quality platform designed for life sciences and other regulated industries. The platform serves organizations seeking scalable inspection management, quality oversight, and compliance support, and is used by a range of companies across quality, manufacturing, clinical, and regulatory functions.

ACE is built as a flexible, AI-powered business process system that supports end-to-end workflow automation, document management, and cross-functional collaboration. The platform is designed to adapt over time to evolving organizational needs and integrates quality events, assets, training, and regulatory activities into a unified system.

Core Quality Management Capabilities

  • Integration of quality events including complaints and corrective actions, with flow diagrams providing visibility across quality processes.
  • Quality workflow management through a robust QMS that tracks and connects quality processes across the organization.
  • Document management with automated triggers, notifications, and periodic reviews to create a self-sufficient document control system with proactive alerts.
  • Audit management supporting supplier and vendor audits, including detailed audit checklists, real-time observation capture, and templated audit report generation.
  • Risk-based vendor assessments enabling evaluation of partners against compliance standards and management of vendor-related risks.

Inspection Management

  • Inspection management tools that track inspection requests with oversight of assignees, priority levels, and request statuses.
  • AI-enhanced regulatory inspector profiles that surface the latest compliance and inspector requirements to support navigation of the regulatory landscape.
  • Remote inspection hosting controls with a controlled document-sharing feature, allowing organizations to share only selected documents with inspectors, either within ACE or via integrations with systems such as Box.

Asset and Maintenance Management

  • Asset integration within the QMS to provide complete visibility over organizational assets and support optimal utilization.
  • Proactive maintenance and calibration scheduling to keep assets in operational condition.
  • Multi-tier component management for complex asset systems, enabling a holistic view of asset infrastructure.

Additional Platform Modules

  • Learning Management System for tracking and managing employee training company-wide, including automated retraining workflows.
  • ACE Sign, a digital signing solution for contracts, agreements, and other critical documents, supporting secure and compliant signature collection.
  • Project management capabilities that extend the platform beyond quality management to support broader workflow and collaboration use cases.
  • Analytics and reporting tools providing one-click reporting and actionable insights across business processes to support data-driven decision-making.
  • Workflow automation and process orchestration to reduce manual tasks, mitigate risks, and improve operational efficiency across teams.

PSC Software operates under a parent structure that also includes PSC Biotech and BioTechnique as related entities. The ACE platform is positioned to serve company-wide functions spanning quality, manufacturing, clinical, and regulatory teams within life sciences and regulated industries.

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