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Company description

BTSOFT is a multi-discipline software company headquartered in Houston, Texas, dedicated to providing cutting-edge laboratory management solutions to labs around the world. Their team combines the expertise of laboratory professionals and skilled software developers to deliver innovative, scalable products that address the unique needs of modern laboratories. BTSOFT's mission is to continuously evolve and develop processes that improve laboratory operations — including pioneering never-before-seen LIMS technology — all while keeping solutions affordable and aligned with industry standards.

BTSOFT serves a wide range of laboratory environments, including environmental testing labs, drinking water operations, microbiology departments, and engineering firms. Their technology is developed in close partnership with experts in chemistry, biology, industrial hygiene, and other scientific disciplines, ensuring that every solution is grounded in real-world laboratory practice. The company's core focus areas are enhancing productivity, ensuring regulatory compliance, and reducing operational costs.

ALPACA Product Suite

• ALPACA LIMS: The flagship Laboratory Information Management System, designed to streamline sample login, analytical result entry, report generation, and overall lab workflow management.
• ALPACA SDMS: A Scientific Data Management System module that supports the organization and retrieval of laboratory data and documentation.
• ALPACA Flutter: A dedicated module within the ALPACA product family, extending BTSOFT's lab management capabilities to additional workflows.
• ALPACA Micro ELN: An innovative Electronic Lab Notebook specifically designed for microbiology, representing a first-of-its-kind advancement in LIMS technology developed by BTSOFT.
• ALPACA Inventory: A module for managing laboratory inventory, helping labs track reagents, supplies, and materials efficiently.
• ALPACA CRM: A Customer Relationship Management module integrated into the ALPACA ecosystem, supporting client and sample tracking workflows.

Core Capabilities

• Sample login and chain-of-custody management for environmental and other laboratory types.
• Analytical result input and data management across multiple disciplines.
• Automated generation of final reports and Certificates of Analysis (CoA) that can be sent directly to clients.
• Monitoring of monthly sample loads and individual analyst daily production metrics.
• Regulatory reporting support, including the ability to submit E2 reports to agencies such as the Texas Commission on Environmental Quality (TCEQ).
• Access to raw data, results, and compliance documentation in a centralized platform.
• Highly customizable and user-friendly interface adaptable to diverse laboratory needs.
• Available in both cloud and on-premise deployment options to suit varying infrastructure requirements.

Customers and Industry Presence

• BTSOFT serves environmental laboratories, municipal drinking water operations, engineering firms, and industrial hygiene labs, among others.
• Notable clients include CP Environmental, Environmental Laboratories Inc., JLM Environmental, A&B Environmental Services Inc., the City of Houston Drinking Water Operations Laboratory, and Greenway Engineering.
• Clients consistently highlight BTSOFT's responsive customer support, ease of use, and the software's ability to meet specialized laboratory requirements that other LIMS platforms could not fulfill.
• BTSOFT actively participates in industry events, including Pittcon 2026 in San Antonio, TX, the Water Environment Association of Texas (WEAT) Laboratory Workshop in Austin, and the AWWA Water Quality Technology Conference (WQTC).

With a strong foundation in real laboratory experience — reflected in the hands-on approach of CEO Bin Yu — BTSOFT continues to develop user-focused, flexible LIMS solutions that empower laboratory teams to work more efficiently, maintain compliance, and deliver results with confidence.

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Software attributed to BTSOFT

• ALPACA LIMSView
• ALPACA SDMSView
• ALPACA FlutterView
• ALPACA Micro ELNView
• ALPACA InventoryView
• ALPACA CRMView

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