eQMS

In the life sciences sector, managing employee training is crucial not only for HR purposes but also to meet regulatory requirements. Training Management involves assigning, tracking, verifying, and documenting employee training on controlled documents and regulated procedures. This system ensures that training records are accurate, traceable, and up-to-date, covering areas such as GMP procedures, SOP updates, equipment usage, and safety protocols.

With Quality Forward's eQMS, the entire training lifecycle can be managed within a single compliant and connected platform. This system eliminates the need for spreadsheets and manual follow-ups by automating training assignments based on new hire status, document updates, or changes in job roles.

Key Capabilities

• Automated Training Assignment: Automatically assign training based on role, department, or document updates.
• Team-Wide Training Visibility: Monitor training progress across individuals, teams, departments, and global locations in real time.
• Integrated Document Linkage: Connect training tasks directly to SOPs, work instructions, and controlled documents within your QMS.
• Audit-Ready Compliance Records: Ensure alignment with FDA 21 CFR Part 211/820, ISO 13485, EU MDR, and GxP documentation requirements.

Key Benefits

• Read & Acknowledge Tracking: Ensure employees review and confirm understanding of updated SOPs.
• Role-Based Curriculum Management: Assign required training by job title, location, or project.
• Compliance-Ready Training Records: Maintain audit-ready logs with eSignatures, completion dates, and linked SOPs.
• Integrated with Document Control: Automatically assign training when documents are created or revised.
• Full Visibility: Track completions, overdue training, and gaps across teams in real time.

The system is configurable and no-code, allowing you to tailor training paths and workflows to your unique SOPs and compliance needs. It is cost-effective and scalable, supporting fast-growing teams and global operations without adding complexity. Trusted in regulated environments, it is built for life sciences sectors such as pharma, biotech, and medical devices, with deep GxP knowledge.

Quality Forward's eQMS is built on ServiceNow, providing modern infrastructure with the security, speed, and reliability expected in the industry. It offers end-to-end compliance, meeting FDA, ISO, and EU MDR standards with audit-ready training records and validation.

How It Works

• Create or Import Training Materials: Use existing SOPs, PDFs, videos, or slide decks, or create materials directly in the system.
• Assign Based on Role or Department: Build training curriculums for specific job functions, teams, or sites.
• Track Completion with eSignatures: Capture 21 CFR Part 11–compliant eSignatures with each training completion.
• Trigger Training from Document Changes: Automatically reassign training when a controlled document is updated or revised.
• Monitor Progress and Compliance: View dashboards for completion rates, overdue items, and employee readiness.
• Generate Reports for Audits: Easily pull training records by user, document, or date, ready for FDA or ISO inspectors.