ZAIDYN

ZAIDYN® is ZS's AI-powered, cloud-native life sciences intelligence platform designed to unite data, analytics, and workflows across commercial, medical, and patient teams. Purpose-built and backed by over 40 years of ZS domain expertise, ZAIDYN helps life sciences companies move faster, collaborate smarter, and scale with confidence—turning fragmented data into connected intelligence that drives action across the enterprise.

Unlike generic intelligence platforms, ZAIDYN is trained on life sciences data, configured for life sciences workflows, and delivered by domain experts. It supports global capability centers, drives automation, and enables teams across field execution, medical affairs, and patient engagement to innovate and drive impact faster.

What Makes ZAIDYN Different

• Domain-built for life sciences: Models trained on life sciences data and workflows ensure faster onboarding, regulatory alignment, and actionable insights tailored to real industry needs.
• Interoperable and open platform: Connects natively to tools including Salesforce, Veeva, Snowflake, and AWS, unifying algorithms and data for seamless workflows and secure data flow.
• Globally consistent, locally adaptive: Built for multinational organizations, ZAIDYN standardizes global operations while accommodating market-specific compliance, governance, and nuance.
• AI-powered insight delivery: Uses agentic AI to automate decisions and workflows, generate timely recommendations, and embed intelligence within commercial, medical, and patient engagement functions.
• Modular and right-sized: Flexible product packages allow organizations to adopt capabilities that fit their scale and maturity.
• Self-serve and scalable: Intuitive, automated workflows reduce dependencies, accelerate execution, and support consistent scaling across the enterprise—including GCCs and hybrid delivery field teams.

Three Purpose-Built Product Lines

• ZAIDYN Commercial: Unifies sales, marketing, and operations with AI-powered data, automation, and analytics. Drives smarter field planning, HCP engagement, and incentive compensation to help life sciences organizations scale impact and growth.
• ZAIDYN Medical: Transforms scientific engagement and evidence generation with AI-driven insight discovery, opinion leader intelligence, and real-world data analytics—helping medical teams accelerate evidence creation and amplify scientific impact.
• ZAIDYN Patient Engagement: Connects patients, providers, and programs with personalized, AI-driven intelligence to deliver timely interventions and data-driven insights that improve adherence, enhance engagement, and achieve better real-world outcomes.

Agentic AI Capabilities

• Consumption agents: Deliver insights and next-best actions directly into CRM and workflows so field teams and headquarters can make smarter, faster decisions.
• Execution agents: Automate routine tasks and workflows, accelerating execution, reducing manual effort, and keeping teams focused on high-value work.
• Configuration agents: Define the rules, data inputs, and guardrails AI follows—aligning every recommendation with business strategy and compliance needs.
• Monitoring agents: Surface trends early, detect anomalies, track performance, and flag issues before they escalate so teams can respond proactively.

Core Enterprise Capabilities

• CRM-embedded intelligence: Surface field suggestions, next-best actions, and dynamic targeting within the systems teams already use daily.
• Omnichannel intelligence: Align HCP touchpoints across email, digital, and in-person channels using AI-driven orchestration.
• Medical engagement and insight activation: Identify key opinion leaders, accelerate insight generation, and drive scientific impact with AI-backed tools.
• Smarter incentive compensation: Automate plan design and align incentives with evolving field strategies, reducing manual effort and improving payout accuracy.
• Patient engagement intelligence: Connect patient data and programs to deliver timely, personalized interventions that improve adherence, satisfaction, and real-world outcomes.

Demonstrated Client Impact

• 30–40% faster field planning
• 5–10% new-to-brand lift
• 15–30% improvement in engagement quality
• 20–30% fewer patients who never start therapy
• 83% of field employees saving up to 10 hours per week through dynamic targeting (UCB)

Specialized Solutions

• Emerging biopharma: Ready-to-deploy packages with AI-powered analytics and automation help lean teams accelerate launches, optimize performance, and scale smarter at every stage of growth.
• Global Capability Centers (GCCs): Automation, governance, and embedded AI empower GCC teams to evolve from delivery hubs to centers of enterprise intelligence, contributing to strategic decision-making and cross-functional transformation.

ZAIDYN is a cloud-native platform that integrates directly into existing enterprise systems including CRM, analytics, and operations platforms. It is designed for multinational life sciences organizations seeking globally consistent yet locally adaptive deployment, with built-in compliance, governance, and interoperability across leading technology ecosystems.