Patient Compensations

Patient Compensations is a participant stipend and reimbursement management module from DATACAPT, designed for sponsors, CROs, and clinical trial sites managing compensation workflows across global studies. It automates the full payment lifecycle — from visit completion to participant payout — and is fully integrated with the DATACAPT EDC, CTMS, Scheduling, and Recruitment modules.

The module is built to reduce administrative burden on sites, improve participant satisfaction and retention, and give sponsors and CROs real-time financial visibility across all active trials.

Payment Automation and Triggering

• Payments are automatically triggered once a visit is marked complete in the EDC or Scheduling module, with no manual intervention required.
• Supports multi-currency payouts through optimized local payment channels, enabling compensation for participants in different countries.
• Uses local banking and compliance logic to handle international payment requirements.

Visibility and Reporting

• A global dashboard gives sponsors and CROs an overview of payouts, pending payments, and total spend across trials.
• Financial data is updated in real time as visits are completed, providing current status to all relevant parties.
• Supports flexible data exports and audit-ready reporting to meet regulatory and financial documentation requirements.

Participant Access and Transparency

• Participants have access to a personal account where they can view upcoming and completed payments, payment amounts, and full payment history.
• Email and SMS notifications are sent to participants whenever a payment is processed.
• Transparent payment visibility is intended to reduce participant questions and improve retention throughout the trial.

Integrations and Connectivity

• An open API allows connection to external finance systems, accounting platforms, and CTMS tools.
• API integration supports automated reconciliation and reporting without manual data transfer.
• Natively integrated with other DATACAPT modules including EDC, Patient Database, Patient Recruitment, Calendar and Scheduling, Trial Supply Management, and broader API and integration capabilities.

DATACAPT describes its platform as compliant and secure, and the Patient Compensations module is positioned as part of a broader clinical trial management suite used by over 200 clients across more than 7,500 clinical trials worldwide. The solution is available via a live demo for prospective users.