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ONECEM-Event+Engagement System

End-to-end event management and customer engagement for pharmaceutical meetings, conferences, and academic interactions with compliance documentation.

Solution by Taimei Technology
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Overview

ONECEM-Event+Engagement is an end-to-end event management and customer engagement system developed by Taimei Technology, designed specifically for the pharmaceutical industry. It enables compliant, efficient customer engagement and academic interactions by automating event workflows, supporting multi-channel outreach, and maintaining a fully audit-ready compliance documentation chain.

The platform is built for life sciences organizations that need to manage a wide range of medical meeting scenarios — from department meetings and academic conferences to patient education sessions — while meeting global compliance standards and enabling cross-department collaboration.

Multi-Channel Reach and Ease of Use

  • Automated event workflows with rich features to quickly set up various meeting types and enable cross-department collaboration
  • WeChat-based ecosystem for full-channel coverage, with one-click customer activation and verification
  • One-click generation of custom promotional posters to engage a broader pool of potential customers

Integrated Meeting Tools with Compliance Documentation

  • Multiple access channels tailored to various medical exchange scenarios, seamlessly integrated with Tencent Meetings for an enhanced attendee experience
  • One-click import of speaker information, converting customer profiles into speaker profiles for streamlined management
  • Unified, fully compliant workflow with an audit-ready evidence chain that meets global standards
  • Supports both internal compliance teams and third-party inspectors in gathering compliance data across online and offline channels

Comprehensive Meeting Solutions for Pharma

  • Streamlined content distribution across medical meeting scenarios including department meetings, academic conferences, and patient education sessions
  • Interactive features such as co-hosting, surveys, and document sharing to foster efficient engagement and gather real-time feedback
  • Accommodates both online and offline event formats

Data Insights and Private Domain Conversion

  • Capture and store relevant engagement data for precise future targeting of key customers
  • Customizable meeting reports tailored to the specific needs of different departments

Event Expense Management

  • Manage event resources from initial planning through to final approval with cross-department collaboration
  • Set up cost centers to control budgets and track expenses
  • Dynamic approval workflows to streamline financial and administrative processes

ONECEM-Event+Engagement is part of Taimei Technology's broader ONECEM product suite, which also includes ONECEM-SFE and ONECEM-SCRM, as well as the ONEInsight analytics platform. The system is designed to support pharmaceutical organizations operating across both digital and in-person channels, with integrations such as Tencent Meetings and a WeChat-based ecosystem ensuring broad accessibility and compliance readiness.

Meta

Domain
Commercial & Medical Affairs
Subdomain
Medical Affairs Operations
Software type(s)
Workflow Automation
Deployment type(s)
Cloud / SaaS
Industry vertical(s)
PharmaBiotech
Development stage(s)
Post-Market & RWE
Target user(s)
Medical Affairs ProfessionalCommercial / Market Access
Compliance standard(s)
GxP