LIMS

QBench is a cloud-based Laboratory Information Management System (LIMS) designed to replace spreadsheets, shared network folders, and paper-based tracking in laboratory environments. It functions as a lab operating system that centralizes workflows, reporting, quality control, inventory management, billing, and analytics in a single configurable platform. QBench is suited for labs of varying sizes and complexity, with a scalable structure that grows alongside the organization.

The platform covers the full sample lifecycle, from sample receiving through testing, reporting, and billing, with the goal of reducing manual data handling and allowing lab staff to focus on scientific work.

Workflow and Sample Tracking

• Tracks samples throughout the lab workflow, providing visibility into the status of orders, samples, and tests at any point.
• Displays what is pending, in progress, or completed across the lab operation.
• Supports protocol execution order, requiring batches to pass through a defined sequence of steps with pre-configured worksheets and a full audit trail captured at each stage.

Reporting and Certificates of Analysis

• Includes a visual, point-and-click report template editor for creating and modifying reports and Certificates of Analysis (COAs) without custom programming.
• Supports bulk generation, approval, and release of hundreds of PDF reports and COAs at a time.
• Reports can be previewed before publishing or emailing to customers.

Automation Capabilities

• Provides an automations engine that allows users to eliminate repetitive tasks and reduce manual clicks without requiring developer skills or custom programming.
• Supports automated instrument data syncing, pulling data directly from instruments into QBench to accelerate sample processing and reduce transcription errors.
• Workflow triggers can be configured to initiate actions at defined points in the process.

Quality Control and Batch Management

• Tracks batches and controls within the platform, removing the need for separate spreadsheets.
• Supports electronic worksheets that use familiar Excel-style formulas for running calculations directly in QBench.
• Replaces paper bench sheets with reusable electronic worksheets.
• Generates control charts across multiple variables with a single action.

Analytics and Lab Performance Visibility

• Displays key performance indicators including turnaround time, sample counts per assay, and sample start delay.
• Supports savable filters and custom dashboards to monitor in-progress, pending, and invoiced work.
• Stores a catalog of product specifications and tracks pass/fail rates against those specifications.
• Integrates with business intelligence tools including Microsoft Power BI, Domo, and Tableau for further data visualization and KPI tracking.

Customer Portal, Inventory, and Billing

• Includes a customer portal that allows customers to submit orders directly.
• Tracks equipment and inventory within the same platform.
• Supports quality management system (QMS) functions alongside LIMS operations.
• Automatically generates invoices based on lab activity.

Additional Features

• Generates barcodes and prints customizable sample labels, compatible with standard off-the-shelf printers and scanners.
• Supports role-based access control, allowing administrators to define roles and limit user access accordingly.
• Scales automatically as the lab grows, with users added as needed.
• Data is regularly backed up and transmitted using HTTPS encryption.
• Provides a REST API and webhook support for custom application development.

QBench is delivered as a cloud-based platform, with data security maintained through regular backups and encrypted transmission. The system is configurable without specialized developer skills for most functions, while also offering API access for teams that require deeper integrations with external tools or custom-built applications.