Compliance Central

Compliance Central is a monitoring and remediation platform designed for compliance teams in life sciences organizations. It addresses challenges including limited oversight, delayed risk detection, and fragmented systems by providing real-time visibility into HCP engagement field activities, proactive risk identification, and audit readiness support.

The platform covers the full compliance monitoring lifecycle, from annual plan configuration through execution, dashboards, alerts, and remediation. It integrates with systems such as Veeva and FTP to synchronize data in real time, and supports speaker program monitoring, advisory boards, national exhibits, and other field activities.

AI Capabilities

• End-to-end monitoring of annual plans, checklists, and planned versus actual activities
• Real-time dashboards providing progress tracking and field visibility, including events such as Speaker Programs and Advisory Boards
• Integrations with Veeva, FTP, and other systems with real-time data sync
• Automated email alerts and live task status updates for proactive notification
• Risk-based speaker insights that score speakers by payments, TRx, and programs, and route high-risk speakers to a dedicated workbench
• Full historical records maintained for audits and trend analysis

Compliance Central Process Flow

1. Risk-Based Assessment: Analyze speaker risk across payments, programs, ING TRx, and territory using custom weight scoring. View high-risk speaker profiles and move them to a workbench for follow-up actions.
2. Annual Monitoring Plan Configuration: Define monitoring objectives and a compliance calendar, and align the plan with compliance risk priorities.
3. System Integrations: Connect with Veeva for programs, rosters, and presentations; connect via FTP for employee data, advisory boards, national exhibits, and related data.
4. Historical Data: Maintain historical monitoring and remediation records to support audit readiness.
5. Execution Plan: Use standardized checklists (14 total), track planned versus actual performance, and conduct activities through integrated workflows.
6. Dashboards and Insights: Access a Live Monitoring Dashboard, Field Sales Dashboard, and Events Dashboard.
7. Notification and Alerts: Receive automated email alerts for monitoring and remediation updates.
8. Roster Management: Upload unlimited rosters for tracking attendees and staff.
9. Remediation Module: Create and manage tasks, collaborate using comments and attachments, and monitor remediation progress in real-time dashboards.

AI-Enhanced Expense Monitoring and Auditing

• Integration with SAP Concur and T&E systems
• 100% expense report audit and review
• Automated checks against global and industry standards
• Continuous risk assessments to detect fraud, anomalies, irregular transactions, compliance gaps, and spending deviations

Compliance Co-Pilot

• Generative AI-powered assistant that supports compliance decision-making through natural language queries
• Retrieve policies, training materials, MSL content, or R&D materials instantly
• Compare internal policies against PhRMA, OIG, CMS, and other industry standards
• Upload policy documents for contextual assistance
• Includes built-in references to PhRMA Code and Marketing Guidelines, OIG Speaker Program Alerts, Sunshine Act, Stark Law, Anti-Kickback Statute (AKS) summaries, and CMS federal and state rules

Compliance Central supports integration with Veeva, SAP Concur, and FTP-based data sources. The platform is designed to help life sciences compliance teams maintain audit readiness, reduce manual monitoring effort, and manage remediation workflows within a single system.