Mavens

Mavens, a Komodo Health company, is a certified Salesforce partner specializing in cloud-powered solutions and services for pharmaceutical Medical Affairs and Commercial teams. With more than 15 years of Life Sciences experience, Mavens helps pharmaceutical organizations move faster and smarter by connecting strategy, execution, and insight through the Salesforce platform. As AI becomes increasingly essential and the competitive landscape evolves, Mavens positions itself as the expert guide for organizations navigating these changes.

Mavens serves top pharmaceutical companies — including Top 20 Pharma — with purpose-built products designed to solve the industry's toughest workflow challenges, as well as transformation services that bring AI enhancement to critical commercial and medical operations.

Mavens® Medical Affairs Suite

• Mavens® Scientific Publications Cloud: A Salesforce-powered solution designed to organize, manage, and advance scientific publications with greater clarity and collaboration, streamlining the complete publications process for measurable impact.
• Mavens® Medical Information Cloud: A Salesforce-powered solution that enables pharmaceutical teams to create, manage, and fulfill requests for medical information using governed agentic AI, accelerating compliant and accurate Medical Information responses through Agentforce.
• Mavens® Research & Grants Cloud: A Salesforce-powered solution built to manage all request types — including research proposals, investigator-initiated trials (IITs), educational grants, sponsorships, and more — with clear review, tracking, and oversight. The platform is powerful, flexible, and purpose-built for Life Sciences.

Salesforce Commercial Transformation Services

• Data 360, Salesforce Customer Data Platform (formerly Data Cloud): Mavens helps pharmaceutical organizations go beyond simple data migration, making their data intelligent, actionable, and AI-ready for Life Sciences workflows.
• Agentforce Life Sciences, Salesforce Commercial CRM (formerly Life Sciences Cloud): Mavens prepares commercial teams for the future by implementing the most secure and open ecosystem platform, empowering field and commercial operations with Agentforce capabilities.
• Agentforce Life Sciences, Salesforce Patient Services CRM (formerly Life Sciences Cloud): Mavens helps organizations scale patient support, accelerate access, and improve adherence by combining Life Sciences Cloud with Agentforce for patient services teams.

Core Capabilities and Expertise

• Over 15 years of specialized Life Sciences industry experience combined with certified Salesforce partnership credentials.
• Deep expertise in both Medical Affairs modernization and Commercial operations transformation.
• Implementation and strategy services covering field operations, patient services, and AI-enhanced pharmaceutical workflows.
• Trusted by Top 20 Pharma companies for mission-critical Medical Affairs and Commercial solutions.
• Part of the Komodo Health company family, bringing additional data and analytics depth to Life Sciences engagements.
• Positioned to guide organizations through the evolving Veeva–Salesforce landscape with expert advisory and execution support.

Mavens combines deep Life Sciences domain knowledge with certified Salesforce expertise to help pharmaceutical organizations modernize Medical Affairs workflows and transform Commercial operations — delivering solutions that are built right, the first time.