Veeva Product Surveillance

Veeva Product Surveillance is designed to simplify and standardize the management of postmarket incident reporting specifically for medical devices and diagnostics. It improves product safety, reliability, and quality by aligning seamlessly with quality and regulatory processes. This alignment enables proactive handling of complaints and supports continuous innovation across the product lifecycle.

The platform offers several impactful capabilities. It helps in proactively identifying and addressing product quality issues, ensuring higher reliability and compliance to enhance product quality and patient safety. To maintain submission timeliness, it includes an intelligent, global reportability decision tree that features country-specific criteria.

Veeva Product Surveillance also provides real-time visibility and end-to-end control, allowing users to make informed business decisions. Real-time metrics related to submissions and complaint handling offer valuable insights.

Overall, the tool aims to unify and streamline quality management processes within the medtech sector, leveraging the Veeva Quality Cloud to do so. It offers extensive resources for users looking to explore and effectively manage product quality proactively.