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Veeva Network

A global multi-domain master data management platform and customer master application for pharmaceuticals and biotech.

Solution by Veeva Systems
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Overview

Veeva Network is a sophisticated, multi-domain master data management (MDM) platform designed for the pharmaceuticals and biotech industries. It serves as a comprehensive customer master application, offering a predefined data model that facilitates the management of customer reference data. This integration includes handling data change requests from field teams via Vault CRM, thereby enabling companies to effectively manage their reference data alongside third-party data, such as OpenData. This ensures a unified and reliable source of truth for customer information.

Business users within the commercial sector can access customer data seamlessly through the Network business portal and embedded widgets. Beyond managing customer data, companies have the flexibility to build additional domains, such as product or payer data domains, for more extensive data mastering capabilities.

The impact of Veeva Network is significant, supporting over 45,000 field users and managing more than 7 billion records. The platform reduces the number of clicks required for users to search and download healthcare provider (HCP) information by 50%, enhancing the speed and scalability of operations.

  • More impactful field teams: Providing field teams with precise and comprehensive data to enhance interactions with healthcare professionals.
  • Reduced time inefficiencies: Decreasing the time spent on resolving data quality issues and managing custom integrations.
  • Enhanced insights: Improving the accuracy of reporting and analytics through accurate master data.

Trusted by leading and emerging biopharmaceutical companies, Veeva Network is credited for elevating data quality and update speed. As echoed by customers, it facilitates a more customer-centric sales force, aligning closely with customer needs.

Meta

Category
Scientific Data Infrastructure
Field(s)
Scientific IT & Integration
Target user(s)
Lab Manager / Core Facility ManagerIT / Systems Admin