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Vault Patient CRM

An application for patient services teams to navigate patient journeys, manage engagement channels, and organize content efficiently.

Solution by Veeva Systems
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Overview

Veeva Vault Patient CRM is designed to facilitate patient support and enhance outcomes by providing a streamlined platform favorable for patient services. This application aids patient services teams in handling patient journey navigation, managing engagement channels, and implementing comprehensive content management capabilities.

Built on the robust Vault platform, it places a strong emphasis on patient engagement and services. With compliance being paramount, the application offers HIPAA-compliant security features that ensure patient data protection and consent management while promoting collaboration across teams.

Key Features

  • Simplify Patient Journey Navigation: Oversee every critical aspect of a patient's treatment journey effectively within a straightforward interface.
  • Elevate Care Coordination: Foster enhanced collaboration among teams using native, compliant channels within a unified workspace.
  • Improve Patient Outcomes Compliantly: Utilize an industry-specific platform to confidently support patients and safeguard PHI/PII.
  • Speed Services to Patients: Accelerate patient services processes with a purpose-built platform for life sciences.

Veeva Vault Patient CRM addresses a crucial gap in industry solutions, offering Patient Support Programs (PSP) teams a unified, easy-to-use, and compliant approach to expedite their mission-critical patient support activities.

Meta

Category
Collaboration & Knowledge Sharing
Field(s)
Clinical & TrialsCollaboration & Knowledge
Target user(s)
Clinical / Diagnostic Professional