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Site Connect

Facilitates seamless exchange of trial information with sponsors and CROs, minimizing manual efforts.

Solution by Veeva Systems
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Overview

Site Connect is designed to streamline the communication and information exchange process between research sites and their sponsors. It provides a unified solution that reduces the complexity and inefficiency of traditional systems, freeing research sites from the burden of managing various tools.

This platform enables sites to effortlessly exchange crucial trial documents and acknowledge safety reports within a single system. A key advantage of Site Connect is its user-friendly interface that requires no additional training and allows for easy setup. The system maintains a comprehensive historical view of all interactions with sponsors, simplifying audits and compliance monitoring.

Integration is seamless, leveraging a platform already trusted by over 400 sponsors and CROs. This facilitates faster study start-up and minimizes repetitive work through a centralized application. The tool enhances choice and control, ensuring data privacy, security, and maintaining historical data visibility after study completion.

Capabilities

  • Seamless Document Exchange: Exchange vital documents like start-up packages and regulatory paperwork to cut down on manual tasks.
  • Safety Letters Management: Efficiently handle safety letters, ensuring timely acknowledgments and informed investigators.
  • Automated Filing: Automatically organize study documents into eISF, granting easy access for investigators and staff.

Site Connect offers robust support including self-help resources, live and on-demand training, and dedicated support through multiple communication channels. It operates independently of other SiteVault features but requires a SiteVault account for access.

Customer feedback highlights the significant reduction in communication backlogs, exemplified by a case where email exchanges reduced from 140-150 to just 30-35 during study start-up.

Meta

Category
Clinical Trial Management
Field(s)
Clinical & TrialsQuality & Compliance
Target user(s)
Lab Manager / Core Facility ManagerClinical / Diagnostic Professional
Tag(s)
Clinical Trials ManagementQuality & Compliance Management