Enhancement Requests

The Enhancement Requests platform by ExtraView effectively centralizes interactions between customers, product management, and internal developers. It features an intuitive interface for business users to track and manage enhancement requests from submission and authorization through to fulfillment, minimizing costs and delays by streamlining tasks across organizational layers.

Enhancement requests can include images and documents that detail specifications, providing comprehensive coverage for each enhancement.

Key Features

• Web-based Access: No client software installation required, accessible via standard web browsers.
• Custom Layouts: Create unlimited role-based layouts, views, and queries.
• Point-and-click Configuration: Supports multiple forms or business areas within a single database; add custom fields and user roles without limitation.
• Workflow Management: Define workflows for roles, forms, and projects, with administrative controls for data and process validation.
• Reporting: Generate various types of reports—column, summary, matrix, dashboard, aging, container, planning, and custom reports; exportable in multiple formats including Word, Excel, PDF, and text.
• Audit Trails: Maintains a comprehensive audit trail of changes with timestamps and user annotations.
• Notifications: Configurable to send automatic or rule-based alerts and updates via email, including scheduling reports for periodic distribution.
• Security: Field-level security permissions with role-based access control, password policies, and electronic signature options.

Benefits

• Consolidates multiple systems into a unified management system, enhancing control over health and safety compliance.
• Ensures timely management and completion of actions, tasks, and information reviews.
• Centrally manages safety data for improved operational efficiency.
• Enhances the quality of information accessible to staff.
• Facilitates risk assessments using a standardized format.