ReporterX

ReporterX, developed by ArisGlobal and powered by the NavaX AI platform, is a front-end patient data collection and reporting application designed for life sciences organizations. It enables field-based stakeholders — including those at hospitals, clinical trial sites, and other field locations — to report adverse events, medical information, and product quality complaints through secure mobile and web applications. The tool is intended to improve the speed, completeness, and quality of safety data captured at the point of first contact, reducing the burden on downstream pharmacovigilance (PV) workflows.

ReporterX is built as a cloud-based solution and is suited for organizations managing PV operations across multiple regions and languages. It integrates with downstream systems and is positioned as a single portal for diverse field reporting needs.

Core Capabilities

• Dynamic Data Extraction: Automates the identification and extraction of relevant safety attributes from incoming reports, converting them into structured PV data that is populated directly into the reporting form to accelerate adverse event intake.
• NavaX Translation: Supports submissions in multiple languages, allowing safety information to be captured and processed from reporters worldwide. The solution supports more than 32 languages.
• Conversational AI Assistant: An AI assistant engages reporters with targeted questions during the initial interaction to gather required information, with the goal of ensuring reports arrive nearly complete for downstream processing.
• Intelligent Follow-Up Management: Tracks and helps resolve missing data and outstanding information requests after submission, reducing the manual follow-up work required to achieve PV data completeness.
• One-Stop Reporting Portal: Provides a unified submission portal accessible via secure mobile and web applications, integrated with downstream systems used by hospitals, clinical trial sites, and other field locations.

Key Functional Areas

• More Efficient Reporting: Streamlines and automates the reporting of adverse events, medical information, and product quality complaints to accelerate front-end data collection.
• On-The-Go Collaboration: Supports user productivity through a cloud-based platform where stakeholders can submit and access information from any location using mobile or web applications.
• Enhanced Data Quality: Guides reporters to provide correct and complete information at the point of first capture, reducing the need for follow-up corrections later in the workflow.
• Global Scalability: Designed to support diverse regions and languages, with the ability to scale cost-efficiently as PV operations grow over time.

Global Compliance and Deployment

• Maintains up-to-date compliance with current regulations across multiple jurisdictions.
• Supports more than 32 languages for global rollouts.
• Delivered as a cloud-based application accessible via both mobile and web interfaces.
• ArisGlobal, the developer of ReporterX, works with more than 220 global life sciences companies, CROs, and government health authorities, including regulatory bodies such as the FDA, Health Canada, and NMPA, with offices in the United States, Europe, India, Japan, and China.