Reporter

Reporter is a cloud-based case intake tool from ArisGlobal designed for life sciences companies that need to collect safety and medical information from stakeholders in the field. It provides secure mobile and web applications that allow medical representatives, healthcare professionals, patients, and other users to report adverse events, submit medical inquiries, and access relevant content through a single portal.

ArisGlobal also offers ReporterX, an AI-powered extension of Reporter that adds data extraction, translation, conversational AI assistance, and intelligent follow-up management to streamline how critical patient information is collected and structured at the point of entry.

Core Capabilities

• Supports adverse event reporting, medical information inquiries, and product-quality complaint data collection through a unified portal accessible via mobile app and web browser.
• Enables field reporting from hospitals, clinical trial sites, and other locations using mobile and web interfaces.
• Provides a cloud-based platform that allows stakeholders to submit and access information on the go.
• Maintains compliance with current regulations, drawing on safety domain experience to support compliant field data collection.
• Supports more than 32 languages, making it suitable for global rollouts and international implementations.

Configuration and Customisation

• Allows organisations to design and deploy tailored case intake forms for different user groups.
• Forms can be configured with custom privacy policies, terms of use, and consent messages.
• Supports separate form configurations for distinct stakeholder types, including medical representatives, healthcare professionals, and patients.

Integration and Ecosystem

• Integrates out-of-the-box with downstream safety, medical information, and CRM systems via the ArisGlobal LifeSphere Unify R&D compliance platform.
• Positions Reporter as part of a single end-to-end vendor relationship, connecting field data collection with broader pharmacovigilance and regulatory workflows.

ReporterX AI-Powered Features

• Uses NavaX-powered capabilities to accelerate AI-driven collection of patient data from the field.
• Includes data extraction and translation to handle incoming information in multiple formats and languages.
• Provides conversational AI assistance to guide users through the reporting process.
• Offers intelligent follow-up management to help ensure complete and structured case data at the point of entry.

Reporter is deployed as a scalable, cloud-based solution with a track record of global implementations. It is part of ArisGlobal's LifeSphere technology platform, which is used by more than 220 life sciences companies, CROs, and government health authorities, including regulatory bodies such as the FDA, Health Canada, and NMPA. ArisGlobal is headquartered in the United States with regional offices in Europe, India, Japan, and China.