Progressive Intake

AI-driven adverse event and product complaint intake with intelligent document processing, case automation, and regulatory compliance.

Solution by Nextrove

Overview

Progressive Intake is a case management solution from Nextrove built on the Salesforce platform, designed for organizations that need to manage adverse events and product complaints in regulated environments. It targets life sciences and other industries where regulatory compliance, data accuracy, and audit readiness are critical requirements.

The product converts documents, web forms, and unstructured text into structured, actionable cases using AI-driven data extraction. It supports multi-channel input and is configurable to meet specific business requirements, with the Salesforce foundation providing the underlying security and scalability.

Data Capture Capabilities

Transforms documents, web forms, and unstructured text into structured cases
Supports a wide range of document types for versatile document handling
Uses AI-powered data extraction to process information with high accuracy
Handles bulk data submissions to reduce manual input volume
Provides instant confirmation upon data submission
Maintains data integrity assurance throughout the intake process
Designed with a user-centric interface to simplify the intake workflow
Supports integration with existing systems and processes

Core Features

Intelligent document understanding for automated content recognition and extraction
Duplicate case management to identify and handle repeated submissions
Comprehensive case forms covering the full scope of adverse event and complaint data
Efficient case processing and workflow automation
Automatic encoding of events and products within cases
E2B R2 and R3 generation and transmission for regulatory reporting
Advanced reporting tools with real-time notifications
Comprehensive report generation for operational and compliance purposes
Continuous notifications to keep relevant stakeholders informed of case status

Compliance and Audit Support

Built to support audit-ready case records and documentation
Designed to meet regulatory compliance requirements in adverse event management
Dashboard and reporting features provide visibility across case activity
Configurable based on organization-specific instructions and business rules

Progressive Intake runs on the Salesforce platform, inheriting its security model and scalability. The system supports E2B regulatory transmission standards and is positioned for organizations seeking to reduce manual processing, maintain compliance, and improve accuracy in adverse event and product complaint workflows.