PERFETTO ERP

PERFETTO ERP (also marketed as MR KnowIT) is a pharmaceutical ERP and distribution management software designed for C&A agents, C&F agents, distributors, stockists, and super-stockists. It covers core business operations including sales, purchase, inventory, re-order management, financial accounting, MIS and GST reporting, claims, and returns. The software is also suited to retailers and wholesalers operating in the pharmaceutical industry, and includes a CRM module to support customer relationship management and business growth.

MR KnowIT is available as a cloud-based SaaS solution requiring no on-site infrastructure, as well as an offline desktop version. It integrates with MRR (MR Reporting software) to support field sales teams and can also be sold as a standalone product.

Core Modules and Capabilities

• Sales, purchase, and inventory management covering the full distribution workflow
• Re-order management and stock level monitoring
• Live credit limit management: set and track customer credit limits with real-time billing notifications when limits are reached
• Daily Call Report (DCR) filing for field sales representatives, with automatic updates to the company's management database accessible online and offline
• Task assignment and delegation tools for managers to coordinate field teams
• MIS and GST report generation
• Claims and returns processing

Inventory Management

• Tracks inventory movement through the end-to-end supply chain, from manufacturing facility to final destination
• Monitors stock in-transit to eliminate discrepancies between company and warehouse reporting
• Identifies slow-moving and excess active inventory to support timely product promotions and stock clearance planning
• Monitors obsolete stock nearing expiry dates to help reduce losses
• Provides real-time inventory tracking and control features for pharmaceutical companies

Financial Accounting and Management

• Gathers financial data from multiple departments and generates reports including Balance Sheet, Trial Balance, General Ledgers, Quarterly Financial Reports, Account Statements, Gross Profit Analysis, Cost and Profit Analysis, Profitability Reports, and Asset and Depreciation Management
• Supports review of financial health at any point in time for managers and finance departments
• Handles statutory compliance requirements including Excise, Ageing Credit Control, TDS (auto deduction, certificate printing, returns tracking, advance cheque printing with TDS effect), Sales Tax/VAT, Service Tax, and bill-by-bill input and reporting
• Statutory compliance features can be customised to meet specific obligations

Payroll Module

• Generates timely and accurate salary slips
• Handles statutory payroll compliance requirements
• Integrates with attendance and leave data
• Customisable to meet specific organisational payroll requirements

Software Features

• Customised invoice formats
• WhatsApp, SMS, and messaging support for transaction reports and field staff communication
• MR Commission Management
• Multiple window handling
• Remote work facility
• Dashboards with graphical interface
• MIS reports combining accounts, expenses, cost, and revenue data
• Online billing support for C&F agents

Industry Segments Supported

• Pharma wholesale
• Pharma distribution
• C&F operations
• Pharmaceutical manufacturing (batch and process)
• Pharma trading

Integration with MRR (MR Reporting Software)

• Streamlines and accelerates customer order processing
• Reduces redundant and overlapping activities by standardising core procedures
• Creates a single, centralised repository of business data, eliminating data silos
• Increases transparency and reduces the risk of human error and data manipulation
• Supports integrated data synchronisation between ERP and MR reporting functions

Deployment and Training

• Cloud version is hosted on servers located in New Delhi, London (UK), and Hong Kong, in internationally certified and secure data centres
• Migration of existing data to the new database is supported, with parallel system operation for a minimum of 30 days before full switchover
• Training is provided for office teams and C&F staff on the MR ERP application
• Training manuals are supplied to support ongoing user access
• Offered on a per-month cost basis under a SaaS model with round-the-clock support