Patient Engagement

Curebase Patient Engagement is a module within the Curebase eClinical platform designed to support participant retention and data quality across clinical trials. It provides built-in tools for scheduling, reminders, payments, and multi-channel outreach, all integrated within a structured trial management environment. The platform is intended for clinical trial sponsors, sites, and coordinators looking to reduce dropout rates and maintain consistent participant communication throughout a study.

The engagement tools operate alongside other Curebase platform components including ePRO, eConsent, EDC, Recruitment, and eCOA, allowing coordinated participant management from enrollment through study completion.

Core Engagement Features

• Multi-channel messaging via SMS, email, and app notifications, with automated translations and compliance tracking
• Automated appointment booking with calendar integration and reminder delivery
• Personalized notifications based on individual patient behavior and preferences
• Built-in stipend and reimbursement management supporting multiple payment options
• Real-time engagement analytics dashboards tracking participant engagement metrics and outcomes
• Customizable engagement strategies tailored to specific study protocols and patient populations

Outreach and Campaign Capabilities

• Coordinated outreach to participants at scale across a study population
• Multi-channel campaign execution using SMS and email
• Real-time tracking of campaign performance
• Automated appointment reminders to reduce missed visits

Participant Workflow

1. Enroll: Participants are onboarded through a patient-friendly experience designed to reduce friction at study entry
2. Engage: Ongoing communication is delivered via SMS, email, and app notifications using personalized messaging
3. Retain: Participants are kept active through automated reminders, payment processing, and proactive outreach throughout the study

Curebase Patient Engagement is part of a broader eClinical suite that includes site management software (Sitebase), EDC, eCOA Vigilance, and an AI assistant. The platform supports interactive demos accessible without account registration, and is available to both site users and participants for evaluation.