Patient Engagement App

Signant Health's Patient Engagement App is a regulatory-compliant mobile solution designed to simplify participation for patients in clinical trials while boosting protocol compliance. Built around the SmartSignals platform, it serves patients, sites, and sponsors by consolidating study information, communication tools, and eCOA functionality into a single, convenient application available on both personal (BYOD) smartphones and provisioned devices.

By integrating study commitments into a patient's daily life, the app addresses one of the most persistent challenges in clinical research: keeping participants informed, on track, and engaged from enrolment through to study completion. The most informed patients are often the most engaged, and this solution is designed to make the difference between early dropout and successful study completion.

Core App Features

• Image-based instructions to guide patients through study activities clearly and intuitively
• Visit-by-visit details so patients know exactly what to expect at each stage of the study
• A comprehensive and adaptable study library accessible offline
• Behavioural reminders delivered in local languages to support adherence across diverse populations
• A flexible visit scheduling interface that accommodates changing patient and site needs
• Site contact details and directions via standard mapping, all within the same app
• Reference materials, reimbursement information, and condition details kept in one convenient place

Enhanced Patient-Site Communication

• Pioneering mobile patient engagement with a regulatory-compliant architecture that reduces communication burdens for both sites and patients
• Interactive multimedia capabilities help patients retain information and complete study activities
• An automated schedule of notifications keeps patients informed of upcoming commitments
• A site-facing registration portal streamlines patient onboarding and management
• Integrated eCOA and patient engagement functionality creates a single touchpoint, eliminating the need for sites to manage separate systems

On-Demand Video Visits and Telehealth

• Secure, encrypted video calling is built directly into the app, enabling face-to-face consultations when on-site visits are less frequent or not possible
• Screen-sharing capabilities allow sites to build patient knowledge regarding their own health during remote sessions
• Built-in reminders and notifications promote ongoing interactions between site staff and patients between visits
• Audit logs automatically track the date, time, duration, and participants present for every video session
• Built-in video recordings are available for applicable studies

Custom Content and Multimedia Support

• Sponsors gain access to Signant Health's in-house creative team for the development of custom study content
• Content is targeted and culturally adapted to suit diverse patient populations
• To serve all learning styles, the expert team converts content into audio, video, graphics, and text formats

Key Benefits for Stakeholders

• Simplifies participation requirements, improving patient retention rates throughout the study
• Provides a single touchpoint that integrates study commitments into the patient's daily routine
• Reduces site burden by centralising communication, scheduling, and study materials in one platform
• Supports sponsors with flexible architecture that can be adapted to specific protocol requirements
• Combines routine communication with technology-enabled clinical solutions to sustain patient interest and responsiveness

The Patient Engagement App requires Signant Health's SmartSignals eCOA and is compatible with both BYOD and provisioned devices, making it adaptable to a wide range of study designs and patient populations. Its regulatory-compliant, secure infrastructure — including encrypted video meetings and comprehensive audit logging — ensures that engagement activities meet the standards expected in modern clinical research.