LIMS

Zendo LIMS is a cloud-based Laboratory Information Management System (LIMS) designed to optimise, automate, and transform laboratory operations for facilities of all sizes and sectors. Built on SaaS technology, it provides an intuitive, user-centred platform that streamlines every stage of the laboratory workflow — from sample reception through to final report generation — while reducing human error and improving team collaboration. With a flexible pricing model starting from €29 per user per month and no minimum stay requirement, Zendo LIMS is positioned as an accessible and scalable solution for laboratories seeking to modernise without costly or complex implementation processes.

Zendo LIMS serves a broad range of laboratory sectors, including clinical, veterinary, pathology, public health, chemical, healthcare, water, food and beverage, environmental, manufacturing, forensic, petrochemical, toxicology, molecular, life science, oenology, mining, and construction. Each sector's unique requirements are fully configurable through the platform, making it equally suitable for small independent laboratories, biobanks, biorepositories, and large multi-site organisations.

Core Features and Capabilities

• Sample Management and Tracking: Advanced sample tracking ensures full traceability from reception through to completion of analysis, maintaining data integrity and providing a complete audit history.
• Process Automation: Routine laboratory tasks can be automated, freeing staff to focus on higher-value and more strategic activities.
• Efficient Data Management: Organises and manages all laboratory data from sample entry to final report generation, improving productivity across the entire workflow.
• Quality Control (QC): Accurate quality control tools are integrated directly into the platform.
• Inventory Management: Simplified laboratory inventory management to track and control consumables and reagents.
• Barcode System: Integrated barcode functionality for efficient sample and item identification.
• Lab Equipment Management: Tools to manage and monitor laboratory instruments and analysers, including online connections to analysers.
• Billing and Quotations Module: Built-in billing and quotation capabilities to manage financial operations within the same platform.
• ISO Compliance and Audit Capabilities: Supports ISO compliance requirements with integrated audit trail functionality.
• Results Entry, Validation, and Reporting: Streamlined workflows for entering, validating, and generating results reports, including the ability to send and validate reports remotely.
• Worksheets and Smart Rules: Configurable worksheets and intelligent rule-based automation to guide laboratory processes.
• Appointments and Task Supervision: Scheduling and task management tools to coordinate laboratory activities.
• Advanced Statistics and Analytics: Built-in statistical tools and dashboards for performance monitoring and reporting.
• Multimedia Module: Support for multimedia data associated with samples and results.
• Messenger and Chat: Internal communication tools to facilitate team collaboration.
• Online Results and Electronic Requests: Enables patients and clients to access results online and submit electronic test requests.
• Reference Laboratories: Functionality to manage referrals and interactions with external reference laboratories.
• Multilaboratory and Multicenter Support: Designed to operate across multiple laboratory sites or centres from a single platform.
• Samples Warehouse and Distribution: Tools for managing sample storage, warehousing, and distribution — particularly relevant for biobanking and biorepositories.
• Security and Audit: Robust security controls and audit capabilities to protect data integrity.
• Integration with Other Systems: Supports integration with external systems and instruments.

Pricing Plans

• Basic: Up to 5 simultaneous users, 4 GB storage, email support — from €29 per user per month.
• Standard: Up to 20 simultaneous users, 20 GB storage, email support — from €49 per user per month.
• Professional: Up to 50 simultaneous users, 200 GB storage, premium support — from €69 per user per month.
• Elite: Unlimited simultaneous users, unlimited storage, premium support — pricing available on request.

Technical Architecture and Compatibility

• Fully cloud-based and accessible via any modern web browser on any operating system.
• Built with HTML5 and CSS3, ensuring a modern, functional, and fully responsive design that adapts to any screen size or device.
• No complex on-site installation required; setup is described by customers as straightforward and fast.
• Premium support is available via telephone, Skype, or similar channels with immediate response, in addition to standard email support.
• Discounts are available for quarterly or annual subscription commitments.

Zendo LIMS is deployed as a cloud SaaS solution, making it accessible from any location and device — enabling laboratory managers and staff to validate reports, monitor equipment status, and review real-time laboratory activity remotely. A free functional demo is available with no obligation, allowing laboratories to explore the platform's capabilities before committing to a plan.