LifeQuest 360

LifeQuest 360™ is a comprehensive digital platform purpose-built for the life sciences industry, combining the strengths of ComplianceQuest's Digital Quality+ Platform, Salesforce Life Sciences Cloud, and selected ISV partners. The platform is designed for pharmaceutical, biotech, and medical device companies seeking to unify compliance, quality, safety, and sustainability across their entire value chain — from research and development through to commercialisation and post-market activities.

By integrating Salesforce's patient engagement and clinical/commercial capabilities with ComplianceQuest's quality and compliance infrastructure, LifeQuest 360™ enables organisations to accelerate product delivery while maintaining the highest standards of quality, safety, and sustainability. The platform takes a holistic, patient-centric approach, supporting leaders across R&D, operations, supply chain, commercial, and sustainability functions.

Research & Development / Engineering

• Design & Development: Accelerates Product Lifecycle Management (PLM) through streamlined change management, CAD integration, and engineering processes, resulting in faster innovation and shorter time-to-market.
• Clinical: Optimises clinical trials and study management to improve efficiency and reduce the time required to bring new therapies to patients.
• Regulatory: Simplifies regulatory information management to ensure compliance and achieve faster approval timelines for new products.

Operations & Manufacturing

• Content Management: Centralises documentation, digital signatures, SOPs, and training materials for improved accessibility and compliance.
• Quality: Maintains high quality standards through robust batch record management, change control, non-conformance handling, and post-market surveillance.
• Risk Management: Implements comprehensive risk management for operations and suppliers to minimise disruptions and ensure safety.
• Occupational Safety: Enhances safety protocols through behavioural observations, environmental inspections, and occupational safety analyses.

Supplier Management

• Supplier Relationships: Strengthens supplier relationships through strategic planning, management, and execution of goals, capturing every interaction and activity for improved collaboration.
• Supplier Risk Management: Integrates supplier risk management and inspections to ensure quality and compliance throughout the supply chain.
• Supplier Quality Management: Improves qualification, audits, issue management, capacity and delivery management, and collaboration via a unified supplier portal.
• Supplier Performance Management: Shares performance information through structured analytics and continuous improvement planning to maintain a high-performing supply chain.

Commercial Operations

• Commercial: Leverages Salesforce Life Sciences Cloud, Marketing Cloud, and Commerce Cloud for comprehensive customer engagement and sales operations.
• Medical Affairs: Manages medical information, content, communications, and events with precision, ensuring accurate and timely dissemination.

Sustainability

• Ecosystem: Focuses on eco-compliance, lifecycle analysis, and product sustainability to promote environmental responsibility.
• ESG: Implements initiatives for emissions and waste reduction, ESG reporting, and achievement of sustainability targets through actionable dashboards.

Core Platform Capabilities

• CQ/AI (ComplianceQuest AI): Leverages artificial intelligence for advanced analytics and intelligent automation to drive data-driven decision-making.
• Advanced Analytics: Provides deep insights through comprehensive data analysis across the platform.
• Forms Management: Simplifies form management and documentation for greater operational efficiency.
• Assessments: Implements robust quality and compliance assessment systems.
• Management Review: Streamlines management reviews to support better decision-making processes.
• Mobile/Offline Access: Ensures access to critical information anytime and anywhere, including offline environments.
• Pre-Validated Solutions: Offers pre-validated configurations to accelerate deployment and reduce validation effort.

Platform Features & Integrations

• Salesforce Connectivity: Seamlessly connects with the broader Salesforce ecosystem.
• Omnichannel Experience: Delivers consistent and engaging experiences across multiple channels.
• Data Cloud: Enables secure management and utilisation of data for enhanced insights.
• Intelligence & Automation: Automates processes and applies intelligent insights to improve efficiency across operations.
• Integration & Connectors: Facilitates easy connection with other systems and applications for seamless end-to-end workflows.

LifeQuest 360™ is built on the Salesforce platform and is designed for pharmaceutical, biotech, and medical device organisations. Its pre-validated solutions, native Salesforce connectivity, and AI-powered capabilities make it suitable for enterprises seeking to accelerate compliance, reduce regulatory risk, and deliver patient-centric outcomes at scale.