LabFlow

LabFlow, part of the Onymos DocKnow platform, is a hyperautomated laboratory accessioning solution designed for clinical and diagnostic laboratories. It captures, verifies, and standardizes data from test requisition forms, medical records, insurance cards, and other documents used in specimen accessioning and test ordering — eliminating manual bottlenecks, reducing errors, and accelerating the revenue cycle.

Built for high-volume, high-complexity laboratory environments, LabFlow is trusted by organizations such as Guardant Health, Personalis, and Vanta Diagnostics. It is purpose-built to keep pace with growing documentation demands while maintaining strict quality, compliance, and security standards.

Core Capabilities

• Capture from anywhere: Intake test requisition forms, insurance cards, and supporting documents from email, cloud storage, or other connected systems, instantly extracting key data for validation regardless of source or format.
• Unstructured document processing: LabFlow uses AI and natural language processing (NLP) to interpret unstructured documents, locating relevant data points across variable layouts and converting them into structured, standardized output.
• SmartSync data reconciliation: LabFlow's AI-powered SmartSync engine automatically compares extracted values against data in supporting documents and connected systems to detect missing, mismatched, or conflicting information. Discrepancies are flagged for resolution before data is passed downstream, reducing rework and maintaining clean, compliant records.
• Cognitive Insight Model (CIM): An AI system specializing in complex, domain-specific analysis — distinct from general-purpose LLMs. Users can interact with the CIM via natural language to surface insights and patterns hidden within laboratory information, such as identifying individualized patient risk factors to support better clinical decisions.
• Lab-specific business rules: Apply custom logic and standard operating procedure (SOP) requirements to standardize data and reporting, ensuring every record meets your lab's quality standards before reaching downstream workflows.

Quality Control and Compliance Features

• Automatically flags missing or inconsistent fields on test requisition forms.
• Verifies patient and sample identifiers against system records.
• Enforces custom data standards and SOP requirements at the point of intake.
• Tracks every edit with a timestamped audit trail, keeping labs audit-ready at all times.
• Supports clinic-side test ordering by allowing clinics to digitally complete and submit requisition forms for automatic validation before they reach laboratory intake teams, reducing back-and-forth and speeding up turnaround times.

Clinic and Ordering Workflow Support

• Clinics can use LabFlow to digitally complete and submit test requisition forms for automatic validation prior to laboratory intake.
• Reduces communication cycles between ordering clinics and lab teams.
• Accelerates turnaround times (TAT) across the full test ordering and accessioning workflow.

Integration and Customization

• Robust API: LabFlow's API enables labs to submit documents, retrieve extracted and validated data, track processing status, and connect with downstream platforms including LIMS, billing systems, and analytics tools.
• Downstream system compatibility: Outputs structured, validated data that feeds directly into LIMS, billing platforms, and analytics tools, with API-based integration customizable to match each lab's workflow.
• Highly customizable UI: The interface is fully customizable — teams can deploy it where needed and have direct access to the underlying CSS and HTML. Customers may also license LabFlow's functional source code.
• Modular purchasing: LabFlow does not require purchase of the entire DocKnow platform. Organizations can select and license only the solutions or features they need.

Security and Data Architecture

• Built on Onymos's award-winning No-Data Architecture — Onymos does not access, capture, or store any customer data.
• All data remains securely within the customer's own environment, whether deployed on-premises or in the cloud.
• Reduces third-party vendor risk, which accounts for over 55% of healthcare data breaches.
• Certified SOC 2 and HIPAA compliant.

LabFlow is available as a standalone module within the Onymos DocKnow platform and can be deployed on-premises or in the cloud. Its API-first design and No-Data Architecture make it well suited for laboratories that require deep system integration, rigorous compliance, and enterprise-grade data security without ceding control of sensitive patient and specimen data to a third-party vendor.