Defect Tracking System

Orcanos Defect Tracking System is a bug tracking and defect management tool designed for quality assurance teams and development lifecycle participants. It is part of the Orcanos ALM platform and integrates natively with other modules including Requirements Management and Test Management, providing a unified environment for tracking defects from detection through to resolution.

The tool supports both manual and automated testing workflows, allowing testers to report defects in real time during test runs. It is intended to help organizations organize defects, reduce risk, and maintain product quality across development cycles.

Core Defect Tracking Features

• Report defects while running tests in real time
• Instant messaging for bug discussion and communication management
• Create unlimited queries and alerts for defect monitoring
• Manage the complete defect lifecycle from detection to resolution, ensuring no defect is overlooked or closed before being addressed
• Automatic assignment of predefined status and assignment of defects to the respective developer upon reporting

Defect Reporting During Test Runs

• Testers can conduct manual and automated tests and report discovered defects directly within the tool
• Defects are automatically linked to the corresponding test step where they were identified
• Each defect is documented in the run history, capturing the test run version, expected and actual results, date, and executed steps

Bug Tracking and Monitoring

• Intuitive views and reports for tracking bug progress
• Incident logs, coverage views, and graphs for staying updated on defect status
• Dashboard options including matrix tables and charts for tracking test run results
• Summary reports for projects and features, predefined test parameter-based reports, and traceability reports
• Track missing traceability, such as requirements without associated test cases
• Build predefined configurations with test parameters that can be applied during test runs

Baseline and Version Management

• Manages each product version along with its historical revisions
• Supports tracking of defects across multiple product baselines

Integration with Customer Service Center

• Defects can be linked directly to customer service calls recorded in the Orcanos Service Center
• Every customer incident is recorded and analyzed within the Service Center
• When a bug is reported and subsequently resolved, the support team is notified automatically

Orcanos Defect Tracking System operates as part of the broader Orcanos ALM platform, which also covers Requirements Management and Test Management. The integration across these modules supports traceability reporting and governance across the full application lifecycle.