ClinicalPRO

ClinicalPRO is a patient-reported outcomes (PRO) automation platform built on the PatientIQ platform, designed for health systems and specialty practices across any care setting or specialty. It integrates directly with Electronic Health Records (EHRs) to automate the collection, analysis, and reporting of patient-reported outcomes data at the point of care, supporting both clinical decision-making and administrative compliance workflows.

The platform is intended for care teams that need to move beyond manual, outdated PRO collection processes. It covers patient-reported outcomes collection, patient education, satisfaction and reputation management, and data reporting and registry submissions — making outcomes data actionable across an organization.

Patient-Reported Outcomes Collection

• Automates patient enrollment using EHR integration, reducing manual administrative burden.
• Provides access to a library of Patient-Reported Outcome Measures (PROMs) and Computer Adaptive Tests (CATs).
• Delivers advanced analytics at the point of care, enabling care teams to use individual patient scores for clinical decision-making.
• Supports tailoring of treatments based on individual patient progress to improve outcomes and recovery.

Patient Education and Engagement

• Allows care teams to assign patient education tasks by diagnosis, procedure, and timeframe.
• Supports enrollment of patients into custom education content.
• Provides access to a diagnosis- and procedure-specific education content library.

Satisfaction and Reputation Management

• Automates the generation of patient satisfaction surveys and online reviews.
• Enables benchmarking of performance against competing organizations.
• Aggregates patient feedback and allows responses to be managed from a single dashboard.

Registry Participation and Compliance Reporting

• Pulls key data directly from the EHR to reduce manual data extraction effort.
• Automates patient enrollment into data collection outreach workflows.
• Aggregates collected data and supports submission to third-party registries and regulatory sites.
• Addresses requirements such as the CMS THA/TKA PRO-PM for inpatient quality reporting.

Platform Capabilities

• Integrates with EHR systems across departments to securely collect PROs at scale; a documented case study describes integration with Epic completed in 13 days.
• Includes an automated biostatistics engine, a smart methods generator, and data visualizations for benchmarking patient populations and optimizing quality reporting.
• Maintains enterprise-grade security controls to protect patient health information.
• Provides access to the PatientIQ network, a collaborative of healthcare organizations that share best practices, participate in registries, conduct research, and contribute to clinical knowledge.

ClinicalPRO is positioned for use by both large health systems seeking a scalable, EHR-integrated outcomes program and specialty practices looking to demonstrate clinical value through outcomes data. The platform supports oncology and other specialty use cases, and its underlying PatientIQ infrastructure is designed to work across departments and care settings.