Carenity

Patient engagement and real-world evidence collection across 1,200+ disease areas for clinical research and market access.

Overview

Carenity is a patient engagement and real-world evidence platform developed to support pharmaceutical, biotechnology, medical device, and medtech organisations, as well as academic groups, patient advocacy organisations, CROs, and consulting firms. The platform provides direct access to established online patient communities and structured patient-reported data, enabling compliant, patient-centric research across a wide range of disease areas.

By connecting life sciences organisations with real-world patient insights, Carenity supports decision-making across clinical development, market access and HEOR, real-world evidence generation, Medical Affairs, and commercial activities. The platform is designed to help organisations better understand patient experiences, treatment pathways, and unmet needs at scale.

Key Capabilities

Direct access to patients: Access to large, established online patient communities spanning more than 1,200 disease areas, enabling fast and compliant patient engagement for research purposes.
Real-World Evidence data collection: Structured collection of patient-reported outcomes, experiences, and preferences to support real-world evidence generation and health research initiatives.
Patient-centric study execution: Support for both cross-sectional and longitudinal online studies designed around real patient journeys and behaviours, ensuring research reflects authentic patient perspectives.
Scientific and methodological expertise: End-to-end study support including study design, statistical analysis, and interpretation, all aligned with scientific and regulatory standards.
Proven research experience: Extensive experience supporting patient-centered studies and peer-reviewed scientific publications developed in collaboration with life sciences partners.

Deployment and Support

Solutions are web-based and delivered through a subscription service model, available in both private and public cloud environments.
Hosting is provided in Europe or the United States according to regulatory and operational requirements.
Platform availability is underpinned by automated system monitoring, 24/7 technical coverage, and regularly tested business continuity procedures.
Professional support and service requests are available around the clock via hotline, email, and a dedicated support portal.