Asset Excellence (Ax)

MasterControl Asset Excellence (Ax) is a cloud-based Computerized Maintenance Management System (CMMS) and calibration management platform purpose-built for regulated industries including life sciences, pharmaceutical, and medical device companies. It serves both asset owners seeking compliance and operational efficiency and commercial service providers managing calibration and maintenance across multiple clients, offering a scalable, audit-ready solution that streamlines workflows and ensures adherence to regulatory standards.

Asset Excellence combines two core solution sets — Regulated Asset Management and Commercial Calibration Management — underpinned by shared functionality tailored to the specific demands of regulated environments. From startups to global leaders, the platform is designed to bring smarter, more reliable asset management to organizations handling critical-to-quality equipment.

Regulated Asset Management Capabilities

• Maintain digital records, complete audit trails, and easy access to compliance documentation to stay on top of regulatory inspections.
• Quickly generate reports that meet ISO, FDA, GMP, and other industry standards.
• Track every stage of an asset's lifecycle, ensuring timely maintenance and calibration activities whether managed in-house or through external vendors.
• Reduce downtime and improve asset reliability by scheduling maintenance based on actual performance data rather than arbitrary intervals.

Commercial Calibration Management Capabilities

• Deliver precise calibrations using a built-in uncertainty engine that ensures compliance and traceability with strict standards such as ISO 17025.
• Automate compliance workflows and maintain secure, digital certificate records that are easily accessible for audits and client reporting.
• Simplify scheduling, reference standard management, and task allocation to reduce administrative overhead and enhance service efficiency.

Core Platform Features

• Cloud-Based CMMS: Manage asset health, track maintenance schedules, and ensure compliance through an embedded CMMS that integrates seamlessly with existing workflows, keeping critical-to-quality assets maintained and ready for use.
• Equipment Maintenance Automation: Reduce downtime and extend the life of critical instrumentation by automating maintenance processes, leveraging real-time data and maintenance alerts to predict and prevent failures and ensure peak performance.
• Equipment Calibration Management: Automate calibration reminders, track service history, and securely store essential documents. Whether calibration is performed in-house or outsourced to vendors, the platform ensures processes are regulatory-compliant and audit-ready at all times.

Asset Excellence is part of the broader MasterControl platform ecosystem, enabling organizations to maximize their existing MasterControl investment. As a cloud-based solution, it is designed to scale from emerging life sciences companies to large global enterprises, supporting continuous compliance and operational excellence across regulated asset and calibration management workflows.