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ACTO Educate

AI-powered training, certification, and adaptive learning for life sciences field teams with real-time performance insights.

Solution by ACTO
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Overview

ACTO Educate is a training and certification platform built for life sciences sales and medical field teams, including sales representatives and Medical Science Liaisons (MSLs). It supports the full learning lifecycle — from new hire onboarding and product launch preparation through live event training, in-field reinforcement, and ongoing certification — within a single connected platform.

The platform combines AI-powered adaptive learning, gamification, real-time insights, and a digital content library to help commercial learning and development teams ensure field professionals are confident, competent, and compliant before engaging with healthcare professionals (HCPs).

Learning and Readiness

  • Unifies home-study pre-work, live event training, and post-event reinforcement into a connected learner experience.
  • Supports onboarding for new hires and product launch training scenarios where speed to field is critical.
  • Includes interactive elements such as surveys, quizzes, and pro tips to support knowledge retention.
  • Provides a modern interface designed to make progressing through training straightforward for learners.

Certification

  • Certification is integrated directly into the learning journey rather than treated as a separate process.
  • Supports three certification methods: assessments at the end of each learning module; live or asynchronous video verbalizations followed by evaluation; and AI-simulated verbalizations assessed by a human or an AI evaluator.
  • Certification assessments and evaluation records are stored securely on the platform to support audit readiness.

Digital Briefcase

  • Provides field teams with on-demand access to all approved training and marketing materials through a digital briefcase accessible at any time and location.
  • Materials are tagged by therapeutic area, disease state, product, and keywords to support fast retrieval.
  • Designed to support in-field use cases such as refreshing on key messages or preparing for HCP meetings.

Insights via OmniSight™

  • Tracks pre-work training completion and quiz scores to identify knowledge gaps and inform live training design.
  • Measures live training engagement through individual and team leaderboards, certification completion status, and comparative certification scores across competencies.
  • Provides in-field performance data including field coaching reports, video scenario scores, and AI-simulated roleplay results tracked over time and across key competencies.
  • Connects training data to regional, team, and individual performance metrics to measure the impact of pull-through efforts on business outcomes.

Adaptive Learning — Journeys by ACTO

  • Personalizes training to each field professional's existing knowledge and skill level from the start of their learning journey.
  • Allows learners to test out of content they already know, reducing time to field readiness.
  • Uses admin-configured quiz conditions to tailor training paths and validate mastery.
  • Supports compliance through built-in reporting, certifications, and digital signature attestations.
  • Automates adaptive learning journeys for ongoing in-field reinforcement, targeting only the content each learner needs.

Gamification — Powered by UNIFY GameLab

  • Integrates games into home study, live learning events, and post-event pull-through.
  • Administrators select a game from a library, configure questions and answers, and deploy to learners.
  • Supports individual play, peer competition, and team-based competition formats.
  • Games can be used during home study to maintain attention, during live meetings to increase engagement, and after events for retrieval practice.
  • Tracks performance data from games to identify knowledge gaps, assess knowledge transfer and retention, and surface learner confidence levels, including potential blind spots that can be addressed with targeted reinforcement.

ACTO Educate is designed for life sciences organizations across roles including commercial learning and development, sales and commercial excellence, marketing, and medical affairs. The platform addresses use cases such as product launches, new hire onboarding, sales meetings, and field team compliance. ACTO has partnerships including with Red Nucleus for gamification capabilities.

Meta

Domain
Commercial & Medical Affairs
Subdomain
Life Sciences CRM & Field Engagement
Software type(s)
Workflow Automation
Deployment type(s)
Cloud / SaaS
Industry vertical(s)
PharmaBiotechMedical Devices
Development stage(s)
ClinicalPost-Market & RWE
Target user(s)
Medical Affairs ProfessionalCommercial / Market Access
Tag(s)
Uses AI