AI-generated from publicly available materials.Novant Health is enhancing patient care by implementing the Q-rounds connected care platform, which allows families to engage with hospital care teams remotely.
This initiative aims to provide families with timely updates regarding patient care, especially as treatment plans evolve. Initially launched in a neonatal intensive care unit, the Q-rounds platform has now been adopted by adult inpatient units at Presbyterian Medical Center and the ICU at Thomasville Medical Center. Nearly 350 family members have utilized this service to join care discussions remotely, thus improving communication during critical moments.
According to Sanjay Gupta, Novant Health's executive vice president, the goal is to leverage innovative technologies to enhance the experiences of patients and their families. The service enables family members to receive real-time notifications about care team visits and participate in discussions about treatment plans, even when they cannot be physically present. Dr. Michael Pitt, cofounder of Q-rounds, emphasized that this solution addresses a common concern for families with hospitalized loved ones, allowing them to stay informed without the anxiety of missing important updates.
As Novant Health plans to expand the Q-rounds platform to additional hospitals and units, including pediatric ICUs, this initiative reflects a broader trend towards integrating technology to improve healthcare delivery. By fostering better communication between care teams and families, Novant Health is not only enhancing transparency but also creating a more supportive environment for patients during their hospital stays.