AI-generated from publicly available materials.Epic Systems has introduced a new feature called Connectors, designed to enhance the integration of electronic health records (EHRs) with various applications, streamlining interactions for patients, clinicians, and administrative staff.
Connectors will facilitate seamless communication between EHRs and multiple applications, including Emmie, an AI agent for patients; Art, an AI tool for clinicians; and Penny, which focuses on revenue cycle management. This functionality aims to reduce the need for users to switch between different applications, thereby improving efficiency. For instance, Emmie could assist patients by integrating with hospital wayfinding apps or meal-ordering systems, enhancing their experience during hospital stays.
Healthcare organizations can develop custom Connectors using Epic's no-code Agent Factory, allowing for tailored solutions that meet specific operational needs. Companies like Gozio Health and VPL are already working on Connectors that will enable real-time data access, ultimately addressing common patient inquiries, such as medication delivery timelines. Additionally, Availity is developing its own Connector to streamline revenue cycle management processes.
The introduction of Connectors reflects a broader trend toward integrating AI and technology into healthcare workflows to alleviate administrative burdens. Epic's leadership emphasizes the urgency of adopting such innovations to improve patient experiences and restore trust in healthcare systems. As these Connectors become available in March 2027, they promise to enhance the functionality of EHRs and foster a more interconnected healthcare environment.